Help, I cannot find the game !

LeveeroscoeLeveeroscoe Posts: 2 Newbie

Hi,

I've been playing this game through Facebook for a couple of years and when opened it today to play, it was gone! I received the below error message, I have made no changes and cannot understand why it's saying i "opted out"??

""User opted out of platform: The action attempted is disallowed, because the user has opted out of Facebook platform.""


Any assistance would be greatly appreciated !

Thanks

Linda K.

Answers

  • LeveeroscoeLeveeroscoe Posts: 2 Newbie
  • Hey! Would you like to give us your opinion?

  • Crazy Cat LadCrazy Cat Lad Posts: 8,743 Community Manager

    Hi @Leveeroscoe and welcome to our Community!

    Glad to hear that it already got sorted out.

    Please let us know if you have any other issues or questions.



    ๐Ÿฌ Play Candy Crush Saga ๐Ÿพ Play Candy Crush Soda Saga ๐Ÿฎ Play Candy Crush Jelly Saga
    ๐Ÿ‘ฌ Play Candy Crush Friends Saga ๐Ÿท Play Farm Heroes Saga
  • Miss_DaniMiss_Dani Posts: 9,160 Superstar

    โ„น๏ธ If the Game is not loading due to the error message that reads "User opted out of platform" it means that, even though your Game is connected to Facebook, you have disabled it from using Facebook's platform from Third Parties.


    To get back to the Game, follow the steps below:

    1. Open Facebook & go to "Settings".
    2. Clickย on "Apps & websites".
    3. Click "Edit" onย theย "Apps, websites & games"ย tab.
    4. Click "Enable Platform".



    imagepng


    Iแด›'s 2021!

    ๐™ฒ๐š‘๐šŽ๐šŽ๐š›๐šœย  ๐š๐š˜ย  ๐š๐š‘๐šŽย  ๐š™๐šŽ๐š˜๐š™๐š•๐šŽย  ๐š ๐š‘๐š˜ย  ๐š•๐š˜๐šŸ๐šŽย  ๐šž๐šœ,ย  ๐š๐š˜ย  ๐š๐š‘๐šŽย  ๐š•๐š˜๐šœ๐šŽ๐š›๐šœย  ๐š ๐š‘๐š˜ย  ๐š•๐š˜๐šœ๐šย  ๐šž๐šœย  ๐šŠ๐š—๐šย  ๐š๐š˜ย  ๐š๐š‘๐šŽย  ๐š•๐šž๐šŒ๐š”๐šขย  ๐š˜๐š—๐šŽ๐šœย  ๐š ๐š‘๐š˜ย  ๐šœ๐š๐š’๐š•๐š•ย  ๐š๐šŽ๐šย  ๐š๐š˜ย  ๐š–๐šŽ๐šŽ๐šย  ๐šž๐šœ.ย ๐Ÿ™ƒ


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.