Technical request

GGYohoGGYoho Posts: 17 Level 2

When I have a support request, do I enter it here or in my "comments" section? I've done it before but just entered it in a couple of places because I'm not sure. I have finished all the levels again and would like to be reset to level 1. My request has been entered in my "comments section" as well. Thx.

Answers

  • abe_coffeeabe_coffee Posts: 762 Game Expert
    edited July 2020

    hi @GGYoho

    @Crazy Cat Lad is able to access accounts

    he is in Spain ... let's hope he sees this tomorrow

    while you are waiting ... it will save time if you provide your Game User ID some time before Friday morning in Spain

    How to find your Game User ID on Facebook check here. On mobile, check this page instead. 


    Alpha Betty Help: look for Albums with screenshots on FB ... click here for albums ---->  examples ... 
    screenshots are available for the following levels
    word list ... 89 115 453 478 484 542 561 578 595 669 712 755 812 835 885 889 895 905 919
    plates ... 472 485 487 508 513 530 557 600 622 659 680 870
    spread cheese ... 466 509 521 568 844 893
    bubbles ... 482 494 512 523 558 668 698 758 794 894
    find the letters(or hide the letters) ... 356 399 464
    drop cheese chunks 334 422 623 771 783 913
  • Hey! Would you like to give us your opinion?

  • GGYohoGGYoho Posts: 17 Level 2

    Thank-you. Re: my request to reset to Level 1, my Account ID# is 3323307657.

  • GGYohoGGYoho Posts: 17 Level 2

    Just curious - any progress on resetting my account to Level 1? Thx.😊

  • wykoonwykoon Posts: 5,000 Game Expert
    edited August 2020

    Hi there @GGYoho and good day to you.

    Whilst waiting for @Crazy Cat Lad to reset your progress back to level 1. Maybe you can consider creating a new profile/account so yo can start playing at level 1 again.

    Hope the above helps. Let us know if you still need further help.

    Thank you 😊

    New here🤔? Let's get started!

    For our German, French and Spanish players, please join our international corner 🌏️

    Do you have issues in the game ⚙️? Visit our HELP CENTER, contact King's Support team OR post your questions in any of the Support section.

    Just Play. Have fun. Enjoy the Game


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