I purchased 3 of the 99cent bundles and only received 1

kellsokellso Posts: 1 Newbie

I had purchased that many because it was taking my money and saying they were purchased but never showing up on my game. So I kept buying them..Sorry.

Answers

  • Crazy Cat LadCrazy Cat Lad Posts: 8,743 Community Manager

    Hi @kellso and welcome to our Community!

    Please report this to Player Support so they can compensate you or as for a refund from the purchase provider, e.g. Apple, Google, Facebook etc.

    Check more help on broken or failed purchases here:


  • Hey! Would you like to give us your opinion?

  • Miss_DaniMiss_Dani Posts: 9,160 Superstar

    I'm sorry to hear that you haven't received the items that you purchased. We don't deal with Purchase issues here in the Community as the solution/feedback would require your personal details.

    🔺 You can find all info about refunds & unfulfilled purchases HERE as well as the contact link to King's Support.


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