Can't load the game

typicalsuetypicalsue Posts: 1 Newbie

I have been playing this game for a long time and all of a sudden it will not load. I get the name up the top as usual but a white screen.

Answers

  • Freddy_FalknerFreddy_Falkner Posts: 43,568 Candy Moderator

    @typicalsue Hi and welcome, As of the 15 th of December Alphabetty saga is no longer available on PC and can only be played on mobile devices

    Thank you

  • Hey! Would you like to give us your opinion?

  • Miss_DaniMiss_Dani Posts: 10,509 Friends Moderator

    Hi @typicalsue, welcome to the Community!


    ℹ️ Alphabetty Saga is no longer available on King.com (there is no technical issues) as the Flash Player version of the Game has been taken down recently.


    🔻 There are options for you to keep your Game progress & continue playing the Game. 🔻

    1. On a mobile device ---> Download the App from your device's App Store. When opening the Game connect it to your King.com account on the Start Menu by tapping the blue 'Connect' button followed by 'Log in with email'. Finally, enter your email & password, log in and all your Levels and Gold Bars will be synced to the Game on your mobile device. The game is available on both iOS (iPhone & iPad), Android devices & Amazon Kindle tablets.
    2. On a computer ---> Continue the Game on Facebook by syncing your King.com account with your Facebook. Open the Game on your Facebook Account HERE so it gets activated on your Facebook first. Then log in to your account on King.com. Go to Settings, Account, type your password once more. Click on 'Synchronizing/ Connect to Facebook', click on the two arrows & log in to your Facebook in the new window that pops up. All your Games will then be synced between King.com & Facebook.


    • More info on this matter ---> HERE



    ✨ Hᴇʏ ʏᴏᴜ! Yᴇs, ʏᴏᴜ. Yᴏᴜ ᴀʀᴇ ᴀɴ ᴇxᴀᴍᴘʟᴇ ᴏꜰ ʙᴇᴛᴛᴇʀ ᴛʜɪɴɢs ᴛᴏ ᴄᴏᴍᴇ. ✨


  • wykoonwykoon Posts: 5,784 Community Hub Moderator

    Hello there @typicalsue and good day to you.

    Understood that you've been playing the game for a very long time and the game won't load.

    First thing is to check whether your app is of the latest version. If not, please update the app from the app store. After that, please refresh your app by restarting your device.

    Please also select the device you're playing with regard to the game not loading as it may be caused by device compatibility.

    Android

    iOS

    Kindle

    Windows mobile

    Kindly let us know if you need help with other issues in the game.

    Thank you 😊

    New to this Community? 🤔Let's get started 🧭

    For non-English speakers, head to our International Corner 🗺

    Do you have any issue with the game? ⚙🛠 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)

    Just Play. Have fun. Enjoy the Game💕

    My good friend @Nck knows I love banana and I'm dedicating this special signature just for him.❤️❤️❤️💕💕💕


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.