Alphabetty does not show freinds top score after level 608

dcs100dcs100 Posts: 1 Newbie
edited February 8 in Support

the top friends score does not seem to be working correctly. I do not have any top friends scores after level 608. On this level, I have 8 friends. On other levels, the number of friends varies. For example on level 598 I only have 5. How can I have 5 on level 598 and more at a higher level and then none one more level higher

Answers

  • SpinnifixSpinnifix Posts: 15,000 Legend

    Hello and welcome to our friendly community

    I don't play the game, but I want to help you.

    @abe_coffee @Crazy Cat Lad

                                                                 
    💓 Where there's a will, there's a way 💓

     😉 One look at my profile would help everyone! 👍

     Did you know that there is now an international room for German - French - Spanish?

     🍐 Player Expert for Papa Pear 🥥


  • Hey! Would you like to give us your opinion?

  • abe_coffeeabe_coffee Posts: 790 Level 5

    hi @dcs100

    this problem showed up in November 2020 and was "fixed" in December

    unfortunately, it reappeared December 17 2020

    I have been told the studio is aware of the problem ... but have no other details ... sorry


    Alpha Betty Help: look for Albums with screenshots on FB ... click here for albums ---->  examples ... 
    screenshots are available for the following levels
    word list ... 89 115 453 478 484 542 561 578 595 669 712 755 812 835 885 889 895 905 919
    plates ... 472 485 487 508 513 530 557 600 622 659 680 870
    spread cheese ... 466 509 521 568 844 893
    bubbles ... 482 494 512 523 558 668 698 758 794 894
    find the letters(or hide the letters) ... 356 399 464
    drop cheese chunks 334 422 623 771 783 913
  • abe_coffeeabe_coffee Posts: 790 Level 5

    hi @Spinnifix

    actually, this symptom has been there for almost a year on ABS

    I have 25 friends who have completed every level, but only see 18(the number can vary)

    ""On this level, I have 8 friends. On other levels, the number of friends varies. For example on level 598 I only have 5. How can I have 5 on level 598 and more at a higher level and then none one more level higher ""

    note: a similar thing appears on Farm Heroes ... the number of friends can be 8 9 or 10

    can you contact someone about Farm Heroes?


    Alpha Betty Help: look for Albums with screenshots on FB ... click here for albums ---->  examples ... 
    screenshots are available for the following levels
    word list ... 89 115 453 478 484 542 561 578 595 669 712 755 812 835 885 889 895 905 919
    plates ... 472 485 487 508 513 530 557 600 622 659 680 870
    spread cheese ... 466 509 521 568 844 893
    bubbles ... 482 494 512 523 558 668 698 758 794 894
    find the letters(or hide the letters) ... 356 399 464
    drop cheese chunks 334 422 623 771 783 913
  • wykoonwykoon Posts: 5,756 Legend
    edited February 8

    -deleted-

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    Just Play. Have fun. Enjoy the Game💕

    My good friend @Nck knows I love banana and I'm dedicating this special signature just for him.❤️❤️❤️💕💕💕


  • SpinnifixSpinnifix Posts: 15,000 Legend

    @abe_coffee

    Hello Abe!

    This also counts for Candy Crush. I passed a lot of bugs on to Lola_pop. She takes care of it. Strange things are happening here more and more.

                                                                 
    💓 Where there's a will, there's a way 💓

     😉 One look at my profile would help everyone! 👍

     Did you know that there is now an international room for German - French - Spanish?

     🍐 Player Expert for Papa Pear 🥥


  • abe_coffeeabe_coffee Posts: 790 Level 5

    💓💓💓💓💓💓💓💓💓

    @wykoon @adlib @juanmarcelo @Lola_Pop @Crazy Cat Lad @jennyo3871 @Smileyley

    Dear Studio,

    Happy Valentine's Day. We love The Studio. We love Alpabetty Sage. We think we love the IT team.

    Do you know what we love the most? ... We love the fixed version of ABS from November 2020.

    Would it be possible for us players to receive the fixed November version of ABS for Valentine's Day?

    with love ... Abe and all ABS players 

    💓💓💓💓💓💓💓💓💓


    Alpha Betty Help: look for Albums with screenshots on FB ... click here for albums ---->  examples ... 
    screenshots are available for the following levels
    word list ... 89 115 453 478 484 542 561 578 595 669 712 755 812 835 885 889 895 905 919
    plates ... 472 485 487 508 513 530 557 600 622 659 680 870
    spread cheese ... 466 509 521 568 844 893
    bubbles ... 482 494 512 523 558 668 698 758 794 894
    find the letters(or hide the letters) ... 356 399 464
    drop cheese chunks 334 422 623 771 783 913
  • SpinnifixSpinnifix Posts: 15,000 Legend

    @abe_coffee

    You can also store it in the player expert area for Alphabetty.🤗

                                                                 
    💓 Where there's a will, there's a way 💓

     😉 One look at my profile would help everyone! 👍

     Did you know that there is now an international room for German - French - Spanish?

     🍐 Player Expert for Papa Pear 🥥


  • gisalygisaly Posts: 5 Level 2

    Hello

    I play Alphabetty Saga on my mobile and I don't see the ranking of my friends in the game or my friends, why? Everything is in sync etc, can you give me a tip?/Je joue Alphabetty Saga sur mon mobile et je ne vois pas le classement de mes amis du jeu ni mes amies,pourquoi ? Tout est synchronisé etc ,pouvez -vous me donner une astuce?

  • abe_coffeeabe_coffee Posts: 790 Level 5
    edited February 21

    hi @gisaly

    @wykoon @adlib @juanmarcelo @Lola_Pop @Crazy Cat Lad @jennyo3871 @Smileyley

    here is recent history on this problem

    early November 2020 the problem appeared ... late November the problem went away

    December 17 2020 the problem reappeared ... and is still here

    a quote from the Studio:on Feb 18 2021

    "They are still working on the issue in AlphaBetty and I have no time frame when the fix and update will be released I'm afraid".


    Alpha Betty Help: look for Albums with screenshots on FB ... click here for albums ---->  examples ... 
    screenshots are available for the following levels
    word list ... 89 115 453 478 484 542 561 578 595 669 712 755 812 835 885 889 895 905 919
    plates ... 472 485 487 508 513 530 557 600 622 659 680 870
    spread cheese ... 466 509 521 568 844 893
    bubbles ... 482 494 512 523 558 668 698 758 794 894
    find the letters(or hide the letters) ... 356 399 464
    drop cheese chunks 334 422 623 771 783 913
  • gisalygisaly Posts: 5 Level 2

    Oki thank you abe_coffee , for the answer, I hope they will solve this bug it's painful./Oki merci pour la réponse ,j'espère qu'ils vont résoudre ce bug c'est pénible

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