Cant buy anything
Best Answer
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abe_coffee
Posts: 762 Game Expert
hi @Avyi
nice job describing the problem
@Crazy Cat Lad is able to access accounts and is very good at tweaking accounts(when necessary)
until this is resolved ... would you like to experiment?
if you are able to start with 5 lives(FULL) then you might try some of these ideas:
1) try ABS using Gameroom ... sometimes gameroom works when a browser does not work
2) send me a Friend Request ... I can try to send you lives until this is resolved
3) use your 5 lives ... then wait 75 minutes until 5 lives are restored
4) temporarily switch to a mobile device ... sometimes a phone or a tablet will work when a browser does not work
note: I suspect this is a facebook problem ... but one never knows for sure
here is my favorite link for playing ABS ... open in a new tab or a new window
from this link you can "Play Now" ... and you can "Download Gameroom"

Alpha Betty Help: look for Albums with screenshots on FB ... click here for albums ----> examples ...
screenshots are available for the following levels
word list ... 89 115 453 478 484 542 561 578 595 669 712 755 812 835 885 889 895 905 919
plates ... 472 485 487 508 513 530 557 600 622 659 680 870
spread cheese ... 466 509 521 568 844 893
bubbles ... 482 494 512 523 558 668 698 758 794 894
find the letters(or hide the letters) ... 356 399 464
drop cheese chunks 334 422 623 771 783 913

Answers
Welcome to Sweet King Community! 👑
How about you can click here (Facebook) 👈 (This solve discussion by Community Team) to read and follow troubleshooting steps of this problem (crashing/loading) that I hope this helps and buy lives. 😊
And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
Have a nice and safety day! 😊
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1 · 1Helpful Woah! Sweet Love HahaHi. that link is for the game not loading or crashing. I can play the game no problem. its the payment issue that still stands - so wrong link.
Also the click link doesnt work on the 2nd and 3rd points of the 'solution' page. So this really is no good at all.
Please advise
thanks
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0 · Helpful Woah! Sweet Love HahaOkay! How about you tried these steps? 🤔
If it's not worked, you can still follow Crashing/Freezing steps (but I know it's not Crashing) that I hope this helps! 😊
Have a nice and safety day! 😊
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
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2 · 2Helpful Woah! Sweet Love HahaHi @Avyi !
What happens when you try to buy something?
What specific item are you trying to buy?
Are you on Facebook or King.com?
Do you get any error message?
Could you post a screen shot of how the issue looks like?
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2 · 2Helpful Woah! Sweet Love HahaHi as per my initial message the error that comes up is 'unable to make purchase please try again'.
I play on FB on a PC and normally don't have any problems. I am buying extra lives
Thanks
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0 · Helpful Woah! Sweet Love Hahascreenshot of the error message
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1 · 1Helpful Woah! Sweet Love Hahahi @Avyi
nice job describing the problem
@Crazy Cat Lad is able to access accounts and is very good at tweaking accounts(when necessary)
until this is resolved ... would you like to experiment?
if you are able to start with 5 lives(FULL) then you might try some of these ideas:
1) try ABS using Gameroom ... sometimes gameroom works when a browser does not work
2) send me a Friend Request ... I can try to send you lives until this is resolved
3) use your 5 lives ... then wait 75 minutes until 5 lives are restored
4) temporarily switch to a mobile device ... sometimes a phone or a tablet will work when a browser does not work
note: I suspect this is a facebook problem ... but one never knows for sure
here is my favorite link for playing ABS ... open in a new tab or a new window
from this link you can "Play Now" ... and you can "Download Gameroom"
https://www.facebook.com/games/alphabettysaga
Alpha Betty Help: look for Albums with screenshots on FB ... click here for albums ----> examples ...
screenshots are available for the following levels
word list ... 89 115 453 478 484 542 561 578 595 669 712 755 812 835 885 889 895 905 919
plates ... 472 485 487 508 513 530 557 600 622 659 680 870
spread cheese ... 466 509 521 568 844 893
bubbles ... 482 494 512 523 558 668 698 758 794 894
find the letters(or hide the letters) ... 356 399 464
drop cheese chunks 334 422 623 771 783 913
- Report
3 · 3Helpful Woah! Sweet Love HahaThanks for this @Avyi !
First remove the payment details on your Facebook account if you have any saved already.
Then clear the cache and cookies on your browser.
After this, add your payment details again to your account.
Finally, open the game and try to make the purchase again.
If you need any help with how to add and remove payment method on Facebook, please check the Facebook Support page HERE for help.
I hope this helps!
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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2 · 2Helpful Woah! Sweet Love HahaHi Crazy cat lad - thank you. did all above and still have the same error message. :(
I also tried another browser - Mozilla - and the same message!
Avyi
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1 · 1Helpful Woah! Sweet Love HahaOh no @Avyi, sorry to hear the issue is persisting 😣
Okay, I one more thing you can try if you haven't done it yet and that is to remove the game from Facebook and install it again.
First of all don’t worry as this process will not delete your progress. As soon as you reinstall the game you will be back on the same level as before.
In order to delete the game from Facebook please follow these steps:
Go to “Settings => Apps” and press the “x” next to the game app.
Now clear the cache for your computer: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.
Restart your PC, add the game back to your Facebook by searching for the game or click here.
Let us know how it goes 😉
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3 · 3Helpful Woah! Sweet Love HahaHi all, thank you for your help!
I actually complained to my bank and they said that they hadn't blocked my payments , however straight after this it started to work properly again!! So all is good now.
I think they'd someone ticked a box that stopped payments in error!
😏
Avyi
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0 · Helpful Woah! Sweet Love HahaGreat to hear and you are welcome! 😊
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
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0 · Helpful Woah! Sweet Love HahaHaving the same problems
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0 · Helpful Woah! Sweet Love HahaWelcome to Sweet King Community! 👑
You can see to follow these steps by previous players that I hope this helps. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a nice and safety day! 😊
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
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0 · Helpful Woah! Sweet Love Haha