
All my bonus saves have gone.
Best Answer
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Diamond Lim
Posts: 34,516 Game Expert
Welcome to Sweet King Community! 👑
Very sorry for your problem! 😔
⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊
And the video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Don't worry! Daily Bonus (can be available on 12pm to 2pm) is still helping you to earn more boosters on this game. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a nice and safety day! 😊

Answers
廾ⅰ @headgardener, welcome to the Community!
ℹ️ There are two main reasons why you may lose visibility of your Boosters ⬇️
🔹 If you have disconnected from your account, here’s what you can do.
🔻 The following events will mean your Boosters cannot be recovered or replaced 🔻
Iᴛ's 2021!
𝙲𝚑𝚎𝚎𝚛𝚜 𝚝𝚘 𝚝𝚑𝚎 𝚙𝚎𝚘𝚙𝚕𝚎 𝚠𝚑𝚘 𝚕𝚘𝚟𝚎 𝚞𝚜, 𝚝𝚘 𝚝𝚑𝚎 𝚕𝚘𝚜𝚎𝚛𝚜 𝚠𝚑𝚘 𝚕𝚘𝚜𝚝 𝚞𝚜 𝚊𝚗𝚍 𝚝𝚘 𝚝𝚑𝚎 𝚕𝚞𝚌𝚔𝚢 𝚘𝚗𝚎𝚜 𝚠𝚑𝚘 𝚜𝚝𝚒𝚕𝚕 𝚐𝚎𝚝 𝚝𝚘 𝚖𝚎𝚎𝚝 𝚞𝚜. 🙃
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3 · 3Helpful Woah! Sweet Love HahaYes I accept this . Not impressed though as the adverts are put on here to entice people to watch. Give them a free bonus while every time one is watched King gets paid by the advertiser. The fact this as happend twice and you get nothing back yet King doesn't loss there revenue is annoying to say the least. If I cannot keep these bonuses there is no point watching the ad.
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1 · Helpful 1Woah! Sweet Love HahaWelcome to Sweet King Community! 👑
Very sorry for your problem! 😔
⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊
And the video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Don't worry! Daily Bonus (can be available on 12pm to 2pm) is still helping you to earn more boosters on this game. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a nice and safety day! 😊
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
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7 · 2Helpful Woah! Sweet Love Haha