Why can't I access AlphaBetty anymore?

GinKingGinKing Posts: 3 Newbie

I've had no joy for weeks! I think I have tried everything. Cleared caches and cookies. Uninstalled App then reinstalled it. Contacted Help. Took any advice I could on the Community pages. I miss the game. Is it all over for me??? hahaha

Best Answers

  • Miss_DaniMiss_Dani Posts: 8,955 Superstar
    Accepted Answer

    Hi@GinKing, welcome to the Community!


    Don't give up, it is not over! #Lol πŸ™ƒ


    Let's see if we can help you. Could you please describe the issue you are experiencing with your Game?

    What do you mean when you say you can't "access" the Game anymore? Is your Game not loading, crashing, etc? What device are you playing on? Is your Game connected through Facebook or through King?

    Also, if you could provide a screenshot of the issue that would really help.


    Cc. @abe_coffee

    Accepted Answer

    imagepng


    Iα΄›'s 2021!

    π™²πš‘πšŽπšŽπš›πšœΒ  𝚝𝚘  πšπš‘πšŽΒ  πš™πšŽπš˜πš™πš•πšŽΒ  πš πš‘πš˜Β  πš•πš˜πšŸπšŽΒ  𝚞𝚜,Β  𝚝𝚘  πšπš‘πšŽΒ  πš•πš˜πšœπšŽπš›πšœΒ  πš πš‘πš˜Β  πš•πš˜πšœπšΒ  𝚞𝚜  πšŠπš—πšΒ  𝚝𝚘  πšπš‘πšŽΒ  πš•πšžπšŒπš”πš’Β  πš˜πš—πšŽπšœΒ  πš πš‘πš˜Β  πšœπšπš’πš•πš•Β  𝚐𝚎𝚝  𝚝𝚘  πš–πšŽπšŽπšΒ  𝚞𝚜.Β πŸ™ƒ


Answers

  • Miss_DaniMiss_Dani Posts: 8,955 Superstar
    Accepted Answer

    Hi@GinKing, welcome to the Community!


    Don't give up, it is not over! #Lol πŸ™ƒ


    Let's see if we can help you. Could you please describe the issue you are experiencing with your Game?

    What do you mean when you say you can't "access" the Game anymore? Is your Game not loading, crashing, etc? What device are you playing on? Is your Game connected through Facebook or through King?

    Also, if you could provide a screenshot of the issue that would really help.


    Cc. @abe_coffee

    Accepted Answer

    imagepng


    Iα΄›'s 2021!

    π™²πš‘πšŽπšŽπš›πšœΒ  𝚝𝚘  πšπš‘πšŽΒ  πš™πšŽπš˜πš™πš•πšŽΒ  πš πš‘πš˜Β  πš•πš˜πšŸπšŽΒ  𝚞𝚜,Β  𝚝𝚘  πšπš‘πšŽΒ  πš•πš˜πšœπšŽπš›πšœΒ  πš πš‘πš˜Β  πš•πš˜πšœπšΒ  𝚞𝚜  πšŠπš—πšΒ  𝚝𝚘  πšπš‘πšŽΒ  πš•πšžπšŒπš”πš’Β  πš˜πš—πšŽπšœΒ  πš πš‘πš˜Β  πšœπšπš’πš•πš•Β  𝚐𝚎𝚝  𝚝𝚘  πš–πšŽπšŽπšΒ  𝚞𝚜.Β πŸ™ƒ


  • GinKingGinKing Posts: 3 Newbie

    Hello and thanks for your message.

    For about 3 weeks, I could only get as far as the screen that shows the game Loading. The loading bar would move to almost the end and then stay like that forever! It still appeared 'live' - the bar was 'throbbing' (if you know what I mean).

    The last few days have been different. Now I get this page (it's got several screenshots of the game on that page below what is show on this shot). There is no way into the game from there!

    I tried uninstalling and reinstalling the game. What do you think about all of that I wonder? Would be delighted if there was a solution.

  • Miss_DaniMiss_Dani Posts: 8,955 Superstar

    Hi again @GinKing & thanks for proving the extra info.


    Alphabetty Saga is no longer available on King.com (there is no technical issues) as the Flash Player version of the Game has been taken down recently.


    πŸ”» There are options for you to keep your Game progress & continue playing the Game. πŸ”»

    1. On a mobile device ---> Download the App from your device's App Store. When opening the Game connect it to your King.com account on the Start Menu by tapping the blue 'Connect' button followed by 'Log in with email'. Finally, enter your email & password, log in and all your Levels and Gold Bars will be synced to the Game on your mobile device. The game is available on both iOS (iPhone & iPad), Android devices & Amazon Kindle tablets.
    2. On a computer ---> Continue the Game on Facebook by syncing your King.com account with your Facebook. Open the Game on your Facebook Account HERE so it gets activated on your Facebook first. Then log in to your account on King.com. Go to Settings, Account, type your password once more. Click on 'Synchronizing/ Connect to Facebook', click on the two arrows & log in to your Facebook in the new window that pops up. All your Games will then be synced between King.com & Facebook.


    More info on this ---> HERE


    imagepng


    Iα΄›'s 2021!

    π™²πš‘πšŽπšŽπš›πšœΒ  𝚝𝚘  πšπš‘πšŽΒ  πš™πšŽπš˜πš™πš•πšŽΒ  πš πš‘πš˜Β  πš•πš˜πšŸπšŽΒ  𝚞𝚜,Β  𝚝𝚘  πšπš‘πšŽΒ  πš•πš˜πšœπšŽπš›πšœΒ  πš πš‘πš˜Β  πš•πš˜πšœπšΒ  𝚞𝚜  πšŠπš—πšΒ  𝚝𝚘  πšπš‘πšŽΒ  πš•πšžπšŒπš”πš’Β  πš˜πš—πšŽπšœΒ  πš πš‘πš˜Β  πšœπšπš’πš•πš•Β  𝚐𝚎𝚝  𝚝𝚘  πš–πšŽπšŽπšΒ  𝚞𝚜.Β πŸ™ƒ


  • GinKingGinKing Posts: 3 Newbie

    Hi there. Thanks for your help. A further glitch that I've just discovered is that the 'Accept Answer' doesn't do anything when I click on it.

  • SystemSystem Posts: 1,085 Community Manager
    This discussion was created from comments split from: AlphaBetty Saga on King.com.
  • Diamond LimDiamond Lim Posts: 34,199 Game Expert

    πŸ’ Diamond DiariesΒ GuidesΒ andΒ PollsΒ πŸ’

    πŸ‘‘πŸŒŸ Are you newbie? Learn moreΒ here!Β Need Gold Bars? Join here! SubscribeΒ hereΒ on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's listsΒ here! πŸŒŸπŸ‘‘

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