Game reset

solsticesolstice Posts: 2 Newbie

I have asked tech support and I have asked on the app to have my account reset back to level 1 and after weeks have gotten no response. I have completed all 920 levels, what do I need to do to get this fixed so that I can continue playing as I love this game. My acct is 9783988945

Answers

  • Diamond LimDiamond Lim Posts: 34,516 Game Expert

    Welcome to Sweet King Community! ๐Ÿ‘‘

    Thank you for your feedback! You should wait for @Crazy Cat Lad will answer and help you on tomorrow. ๐Ÿ˜‰

    Or you can also ask on that thread that Community Team will also help you to reset to Level 1 on this game :

    By the way, thanks for your love playing Alphabetty Saga. ๐Ÿ˜Š

    If youย want to win gold barsย on this game, you can clickย hereย to join and answer on this game's contests that you can chance to win gold bars. ๐Ÿ˜Š

    Have a nice and safety day! ๐Ÿ˜Š


    ๐Ÿ’ Diamond Diariesย Guidesย andย Pollsย ๐Ÿ’

    ๐Ÿ‘‘๐ŸŒŸ Are you newbie? Learn moreย here!ย Need Gold Bars? Join here! Subscribeย hereย on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's listsย here! ๐ŸŒŸ๐Ÿ‘‘

  • Hey! Would you like to give us your opinion?

  • Miss_DaniMiss_Dani Posts: 9,160 Superstar

    Hi @solstice, welcome to the Community!

    • I'm glad you enjoy Alphabetty Saga so much, it is a great Game indeed! ๐Ÿ™Œ


    โ„น๏ธย Generally, you can restart your Game from Level 1 by:

    • Creating aย new Account through either:
      • Kingย --->ย HERE
      • King with "Sign in with Apple"ย --->ย HERE
      • Facebook

    OR

    • Getting your Levels on your current Account resetย ---> Contact Customer Support from your Game & they will do this for you.
      • Go to Game settings, then Help & send them an email or use this Contact Us Formย HEREย (you'll need youย Game IDย for this).


    ๐Ÿ”น Also, I'll tag our CM @Crazy Cat Lad who I believe can reset your Game manually & the ABS Game Expert @abe_coffee as they will surely help you get this done in no time come office hours on Monday.


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    Iแด›'s 2021!

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