Wondering if my log-in is corrupt on Alphabetty Saga

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Answers

  • JshockJshock Posts: 7 Level 2

    Thanks for the response, Wykoon. Yes, any level after 563 (I'm playing 590 now) only shows me in the Top Friends sidebar. I'm playing on a 5th generation iPad with IOS 14.2 (most current OS version for my hardware).

    I think it would be unlikely that all 10 "friends" dropped out of the sidebar on the exact same level. There was another instance this happened to me for a handful of earlier levels, then all the "friends" came back a few levels later (for instance, no Top Friends on levels 484, 478, 484, 485). I put friends in quotation marks because they're not actually anyone I know at all - just a group of randos that the game said were my "friends" I enjoy the challenge of beating their scores, though.

    As far as the map, there are typically maybe two other people I can see on my screen - I never paid attention to whether they were on my top friends list or not. Currently, I cannot see any other players on my map, even when I scroll back to previous chapters.

  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 34,516 Game Expert

    Tagging @wykoon again if she can help. 😉


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  • wykoonwykoon Posts: 5,001 Game Expert
    edited December 2020

    Hi there @Jshock and thanks for your additional information on your device and comments. I agree with you on the unlikelihood that friends just totally disappeared from the list.

    It seems like the issue on missing friends on the list was first reported in late October 2020 and according to our CM (Community Manager), it was reported to the Game Studio but the fix is still on-going. The details of the fix is here for your reference.

    Anyway, I will report this matter again and will update you once the CM is back to work in early next year.

    Thank you again for your patience and keep leveling. If you have any other technical issues that you would like us to look into or give some opinions/views, do let us know.

    You can quote the message box or simply tag us by typing the @ immediately before our username so we can have better visibility and response to you quicker.

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