What happened to my game progress?

jandillon46jandillon46 Posts: 1 Newbie

I was way up in the hundreds, possibly the thousands levels


  • abe_coffeeabe_coffee Posts: 1,914 AlphaBetty Moderator
    edited August 24

    hi @jandillon46

    welcome to the community

    🍮 🍮  

    let's hope it is a temporary login problem and that it starts working soon ... try to login about every hour and maybe it will connect properly

    🍮 🍮  

    please do not make any changes until we have more information

    1) have any changes been made to your device?

    2) has the internet connection changed(new modem, new provider, ...)?

    3) did it go back to level 1?

    4) what game are you playing? ... you are in the alphabetty forum ... alphabetty has 920 levels(not thousands)

    5) please provide your game ID if the problem persists ... open ---> here for instructions on finding your game ID(open in a new tab or a new window)

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