Why does my alphabetty saga keep freezing.I cant play the game

weemamieweemamie Posts: 1 Newbie

Why does alphabetty saga keep freezing. I cant play the game.

Answers

  • abe_coffeeabe_coffee Posts: 1,914 AlphaBetty Moderator
    edited September 18

    hi @weemamie

    welcome to the community

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    many king.com games have had loading issues for a few days

    the freezing might be related to the loading issues ... my guess is that freezing is not related to the king.com issues

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    for now, lets hope that it fixes itself soon

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    if it is still failing on Monday we can ask for help from Europe ... @Crazy Cat Lad

    please report here if it fixes itself

    we could uses a few more details if it does not fix itself:

    • please provide your User ID ... how to find you user ID(open in a new tab or a new window)
    • are you playing through facebook? ... or are you playing through king.com?
    • how often does it freeze?
    • does it freeze when loading? ... or ... does it freeze during the game?

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    if your device uses a wireless router you may want to turn off the router ... wait about a minute and then restart the router

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