Not getting credit for a 9 letter word
in Support
I have been playing alphabetty saga. I am on level 101. THREE times tonight I have made a 9 letter word. The board highlights the 9 letter word in the goals area then only gives me credit for a 6 letter word. What's up? I am using the crowns to get credit for extra letters. I noticed in another question that there is a chat feature but I cannot find it. It is frustrating enough to try to get a 9 letter word but then to not get credit for it!!!!!

Answers
Thank you for bringing this to our attention Pat, the details have been passed to the developers for investigation.
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0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaI don't know the answer but the same thing has happened to me. Twice I have gotten 9 letter words on level 101 and have not gotten credit for it. I am fed up. I'm tired of being stuck on a level I beat over a 2 weeks ago. Please fix this...
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0 · Helpful Woah! Sweet Love HahaI've got some good news Pat, I've just got confirmation from the studios that the issue with the crowns has been fixed!!!
Thanks again for alerting us about it and for being patient!
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0 · Helpful Woah! Sweet Love Haha