What is the purpose of the ticket id number King sent after reporting a problem with game?
King sent me a ticket id number with a link to this page. Is that number acknowledging that they are working on the problem? Is there any way to check on the status of my ticket? Will I get a response when the issue is fixed? How long do issues normally take to be resolved?

Answers
In my experience working in IT, the system I worked with, Ticket ID's were just an automatic reference given to any received contact, the number doesn't mean anything beyond that. What did the message in your email say exactly, was it just a link?
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