Were you part of our previous forums (King Care)? - PLEASE READ

QueenMiaQueenMia Posts: 2,167 Community Manager
edited November 2018 in Discussions
Hello dear Alphabetty's friends!

If you’re here, it means you come from the good ol’ King Care. First and foremost, welcome to the new King Community! It’s been an intense and exciting adventure but we are very happy to bring you now this new site that we call our Community!


So, if you are wondering “where is my old account?”, worry not! All your posts and discussions are still here and they even count for your badges and points - Isn't that Bubblific?! If you want to know more about these, you can take a look at it here.


In order to recover your old account, there are four very simple steps that you need to follow:


Step 1: Click on the Message


Once you click Log In or Register you will see a message at the top that looks something like this:


All you need to do is click on the text and it will take you to this page:


https://community.king.com/en/candy-crush-jelly-saga/entry/passwordrequest


Step 2: Enter your email


Under that message you will have a field. All you need to do is write your email down there and click on “Request a New Password”



Step 3: Check your email!


You should receive an email that looks something like this:

(If you don’t receive the email make sure you check your spam folder)

Click on “Change My Password” and it will take you to back to the site.


Step 4: Changing the password



All you have to do there is put a new password, confirm it by writing it again below and voilà, your old account is back! So now seat back, relax and enjoy our new Community site!


Welcome to the King Community!
Check our Discussions Section to find out how to win Gold, Boosters or goodies!



Beat the Queen and get your reward! 

Comments

  • I try to log in using app for farm heroes using my email address but having error no account for the email address 
  • MarkHawkMarkHawk Posts: 3,383 Community Manager
    Hi there lennethvalkyrie19! Welcome to the community! :waving:

    I'm not fully sure of where you are trying to login. Is it to Facebook?
    Please come on over to the support section for Farm Heroes Saga and we'll help you out :)
    Just click on this link: https://community.king.com/en/farm-heroes-saga/categories/support-fhs
    Just click on this link and create your question with as many details as possible. If you can take a screenshot of the error would be super and make it easier to help you :)
  • NYgirlNYgirl Posts: 8
    did all the change password stuff etc. tried to link blossom blast to king and it says an unknown error has occurred......
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