Why does it sometimes jump back 2 or 3 levels when they have already been completed?

shadow696shadow696 Posts: 1
Why does it sometimes jump back 2 or 3 levels when they have already been completed?

Answers

  • abe_coffeeabe_coffee Posts: 381 Game Expert
    edited September 25
    hi @shadow696 @nBoo @Crazy_Cat_Lad

    here is one example:
    when sending lives(red heart)
    or
    when retrieving lives(white envelope)
    and
    the icon for a level is directly behind the red heart or the white envelope

    targeting for the red heart and the white envelope has been this way on the HTLM5 versions since level 411

    if you are seeing a different problem please post the details



  • abe_coffeeabe_coffee Posts: 381 Game Expert

    another example where progress appears to be lost ... the facebook login can fail

    how to check the facebook login:
    1) on a pc ... the 'Top Friends' list shows other players' scores
       an empty list indicates that the facebook login did not happen
    2) on a phone or tablet ... your name will be shown below the 'Play' button
       when you see 'My account' the facebook login did not happen

    when a level is completed the result is stored on the device(pc, phone, tablet)
    if the level is completed when the login fails then other devices will not see the win

    is it lost forever ... no!
    simply wait for the facebook login to work on the device with the win

    examples of the facebook login failure:






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