I can no longer get my friends on here, the icon is dark.

tinkwoodrocks2tinkwoodrocks2 Posts: 1 Newbie
I can not access friends on here as the icon does not respond, it is dark. Cab not send or get lives.


  • abe_coffeeabe_coffee Posts: 803 AlphaBetty Moderator
    edited October 2019

    hi @Smaranda

    Most likely the facebook login did not work. This is usually a temporary problem.
    It is rare to have a problem with your account. In that case @Crazy_Cat_Lad can help with your account.
    @Crazy_Cat_Lad usually responds to the community during the week. Until then, keep restarting AB and hope it fixes itself.

    Try to click 'My account' to login using facebook on a phone or tablet. Keep trying to restart AB on a PC.

    Alpha Betty Help: look for Albums with screenshots on FB ... click here for albums ---->  examples ... 
    screenshots are available for the following levels
    word list ... 89 115 453 478 484 542 561 578 595 669 712 755 812 835 885 889 895 905 919
    plates ... 472 485 487 508 513 530 557 600 602 622 659 680 870
    spread cheese ... 466 509 521 568 844 893
    bubbles ... 482 494 512 523 558 668 698 758 794 894
    find the letters(or hide the letters) ... 356 399 464
    drop cheese chunks 334 422 623 771 783 913
  • Hey! Would you like to give us your opinion?

  • Crazy Cat LadCrazy Cat Lad Posts: 8,977 Community Manager
    Hi @tinkwoodrocks2 and welcome to our Community!

    Could you post a screen shot of the issue so I can see how it looks like and also let me know your Game ID. 

    In order to find your Game ID and play on Facebook check here and on mobile like this

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