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QueenB

Community Moderator

Discussions

90

Comments

1259

Points

2334

Badges

32
Avatar

QueenB

Community Moderator

Discussions

90

Comments

1259

Points

2334

Badges

32

QueenB Community Moderator

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About

Username
QueenB
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917
Last Active
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Member, Community Moderator
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2,334
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1,349
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32

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Comments

  • Did you try reinstalling the game app @DSmithlady? We don't have any issues from our side and we haven't been able to reproduce the issue so this is not something that is being investigated.  If reinstalling did not help, get back to us with the fo…
  • Thanks for the feedback @dwb 👍 I didn't even noticed this happened and I can see what you mean. I'll pass this on to the Studio but, I cannot promise you any changes will be made but I'll get them to look at this 😉 
  • Welcome to our Community @drkfirth8 😃 It sound like you have to reinstall the game app as it usually fixes most issues. Note that any progress on the mobile device that has not been synchronized with Facebook/ King account at this stage, will be lo…
  • Welcome to our Community @Debbie1970 😃 I can confirm that the last available level for now, is level 1745. We don't have any information as to when the next release will be available so all we recommend, is to keep an eye on the game and make sure …
  • Hi @ecagle1968, welcome to our Community 😃 Congratulations on unearthing the last levels of Pyramid Solitaire Saga, what an amazing achievement!  From here onwards, the path of the Pyramid will be uncovered only on mobile, where new and fresh leve…
  • Welcome to our Community @val5am 😃 I've just played the level and what I would recommend, is to concentrate on the getting the flowers first. Take the screenshot for exemple, I would move the green cropsies first to get the first layer of the 3 f…
    in Level 970 Comment by QueenB August 21
  • Thanks for getting back @jmaselli  and apologies for the delay! I"ve reported this to the studio but they haven't received any similar reports yet to investigate so I'll be happy to add the rewards to your game. So the User ID is numeric and …
  • Hi @knitpicker! If you happen to have a "Move stealer" blocker on the levels you've experienced this on  (Image) , this will take 2 moves if it explodes. Hope this clears out any doubts :) 
  • Hi there @Eeva-Kaisa_Rossi The goal of AlphaBetty level 432 is to collect 4 cheese plates within 14 moves. Read the tips, watch this video and get an idea of what you’re supposed to do on AlphaBetty Saga level 432. Hope this helps :) 
    in Level 432 Comment by QueenB August 21
  • Welcome to our Community @coralv 😃 It does sound like you currently only have one active Facebook friend playing the game. This means you will most likely continue to get matched with the same player. If you happen to play on mobile, you con conne…
  • @woodkla15, apologies for the delay on getting back to you! If the issue is still persisting, can you try the following on the Apple device: - Disconnect the game from Facebook/King account (if connected). - Delete Facebook App if you have it inst…
  • Hi @Robbann, The way the Daily Bonus works on Facebook is different from the mobile version. You don't noticed that you have missed a day until you can't collect the last rewards. This is not an issue so to be able to confirm the days that got mis…
  • Thanks for tagging me @Crimson_Dawn 👍 @gar16002, this is news to me as well, are you able to send a screenshot so we we can have a closer look and find out more for you?  Thanks 😉
  • Hi guys and welcome to the Community 😃 This has now been passed on to the Studio and they are currently looking in to this feature. Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉
  • Hi guys :) Check out this link!
  • @lambchop, do you mind providing me your User ID so we can locate your game records? 
  • @Helenlh, why did you reinstall the game app? Once the game gets deleted, you will lose your boosters and lives as these do not get backed up like game progress and Gold bars do. What happened and did you lose any items that has been purchased? 
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