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Hi @BigLue52 warm welcome to our community at Farm Heroes Saga 🍎

I'm sorry you had trouble with the rewards after purchasing the Golden Farm Pass.

If you experience any purchase issues, please contact support directly from within the game.

Use this 3-line icon, then "Customer Service", then select "Farm Pass and Golden Pass". Scroll all the way down and tap the contact button.

You will first receive an automatic reply and can then provide further details and, if necessary, add screenshots.

Dachs Delivery had disappeared....…..

Dachs Delivery has disappeared again, I am playing the latest version, can this be restored?

Hello @Valencia1234_ the auto email is your contact with Customer Support.

Every question to Support results in an automatic reply. You then have to wait up to 72 hours to see if a Support Agent gets in touch with you. If you haven't heard anything after 72 hours then reply to the automated message stating that you still need help. Make sure you reply "above the line" as instructed by the automated response.

I am not sure how much help you will get now as no one works at King during the weekend

I know you said you fixed the problem and probably so, but I went in today and my 858 daily times showed and then flipped to 1. Do I have to lose my 858 streak or is there a way to get it back? That's more than 2 years of faithfully going in each day.

As I noted in comments when I went in today it showed my 858 daily times and then flipped to 1. Do I have to lose my 858 - more than 2 years - or is there a way to get it back?

No it just doesn't connect and says loading but never loads. I have a Samsung phone and I've deleted the game reinstalled it, updated anything, signed out, it's not my connection as everything else works so I'm out of ideas