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How to reach customer support staff?

I got an issue with my gold bars, already tried all ways to fix but it didn't work. I tried to raise the issue to the customer service but all I got is just support chat by bot. I sent email and they replied with the auto mail. How to reach the customer support staff?

Valencia1234_

Flag 2 · 1Helpful 1Sweet Love Haha

Re: 🌟 Candy Crush Saga All Stars 2026 – Official Tournament Overview 🌟

Thank for anwerwThanks for the reply.I'll try in English.I signed up for the tournament with a new account.The first levels were very easy for me.In a few days, I completed 650 levels and won over a thousand ingots.When the five lives are up, "Tiffy in a Boat" appears with the "Sweet Return" option to get another 5 lives and 30 minutes of boosters.I get them by buying additional moves. Regularly."Tiffy in a Boat" ALWAYS appears (not once a day or every 2 hours). EVERY time I run out of lives.This allows me to keep playing and continuously win the episode races.I've read the rules, and King reserves the right to disqualify unusually high wins at its discretion.This is worrying for me. I'm putting off real-life activities to play CCS.

Giuggiola

Flag 4 · 3Helpful Sweet 1Love Haha

Re: ❓Quick question? Do you check the level objective before you start a level?

Not sure about others but yes to 1 & 2. I find this information somewhat helpful in deciding which boosters to use particularly the lucky candy (check mark).

Jejsta123

Flag 6 · 6Helpful Sweet Love Haha

Allstar event suddenly gone

Hello

I am not sure how to get help on this. I qualified during first round to go into knockout. About 17 hr before I could see the waiting time for first knockout but all of sudden it was gone and hasn't come back at all since then. I have done multiple levels and its still not there. How come it suddenly vanished from mine screen even though I qualified right in the beginning.

IMG-20260312-WA0001.jpg

haalim57

Flag 3 · 2Helpful 1Sweet Love Haha

Re: The worst part of the problems with the game at the moment isn’t the problems themselves.

Hi @Snow_Rider 🤗🤗🤗

I feel like I’m a pain in the bum, lol. Sorry. Can I say bum here? 😅

I’m glad you’re alright and that issue with the login is fixed. But it does feel like it’s been a long time since we last talked. Or maybe it was just because every day there were a lot of new posts with the same complaints. I got a bit tired of them, but at the same time this Community is as addictive as the game itself, so I couldn’t leave. 😝

Thank you for everything you do. See you around.

dianakotori

Flag 2 · 1Helpful 1Sweet Love Haha

Re: Off topic

Hi everyone,

I’ve moved part of this conversation to the Off-Topic area since the discussion moved away from the original question about getting started in Candy Crush Saga.

Just a friendly reminder to keep conversations respectful and supportive toward each other. It’s completely fine to see things differently, but we always want to keep the tone welcoming for everyone in the community 😉

Thanks for your understanding and for helping keep this a friendly space for all players 🤗