Best Of
Re: Game Hanging
Thank you, I tried reaching out to support but went round in circles with a chat bot. Managed to get an email from support who simply suggested I join this community and then closed my ticket! I have just set up a King account and will delete and reinstall the app. 🤞🏼
Re: Game Hanging
Thanks for the help. Unfortunately it hasn’t worked. I’ve checked for updates, have over 100gb of space free. I’ve cleared the cache by offloading, shut down and re-started. The same problem is still there. I’m guessing the next step would be to uninstall the app, but my games are saved to my Apple account. I cannot save to Facebook or King as my score is linked to an old Facebook account and no matter what I do, Candy Crush reverts to this account and my app takes me back to level 1. If I uninstall the app and reinstall with Apple (iPhone), will my current data be saved as I really don’t want to lose 13 years of Candy Crush scores ☹️
HARD LEVELS
It seems that the levels are becoming extremely difficult to complete without purchasing boosters. I could be stuck on a level for a week and then finally give in and purchased a booster to finish the level to only find the next level harder than the one I just completed. The game is not fun anymore it seems all I do is pay for boosters to move on to the next level. I'm on level 18361.
Re: Reach for the Stars with Weekly Leagues! ⭐
Hi Lim @Diamond_Lim I haven't had this event either nor the on fire streak, keeping my fingers crossed that we can be in the next testing 🤞🤗
Totally ready for it! So bring it on! 💪😁💜
Re: (ENDED) 🔎Can you solve the Puzzle to WIN some Gold?💛
Hi @teenybee
I added one square to #9 🤷
In #6, I just used the unofficial name.
In #4, it depends on who the creator of the contest is. Since she's from the US, understandably the US spelling is used.
I'm submitting my entry. Hopefully it's correct. 🙂
Re: Chocolate won’t disappear
This is a graphics glitch @Schyster . The chocolate underneath those candies does not affect the level in any way. Just ignore it! As Moropante correctly said: You need to release the sprinks. The chocolate underneath the candy isn't actually there (it's just faulty visuals) and therefore did not cause you to fail this level.
Re: Chocolate won’t disappear
Bu, you needed to release that chick to win, not that chocolate 💀
Re: Game Hanging
Hello @Taz2138 and Welcome to this King Community!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:
- Internet: Ensure you have a strong and stable Internet connection.
- Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
- Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
- Cache: Clear your game cache. Do NOT clear your game data -- that is where your boosters are stored.
- Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Let us know if these steps don't solve the problem.
Nivel difícil
Estou em um nivel muito dificil, impossível de passar! E ja comprei jogadas e poderes e nada!



