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Did something go wrong with your purchase? (Kindle)
Sometimes there
might be issues when making an in-game purchase. Don’t worry, we can help you
fix the problem! A purchase issue
can be caused for very different reasons. In the lines below you can see
different scenarios that might be triggering the problem in your transaction. Transactions are
usually delivered instantly,…
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Having problems connecting to Facebook on a Kindle device?
While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. The first thing we need to do is make sure that your device is running as smoothly as possible. I'd recommend some of these simple steps below which fix the majority of Facebook connection issues and get you back…
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Is your game crashing on a Kindle device?
Our games are in continuous evolution and each new update including additional content and features mean that lots of new code is written by our developers which might include some bugs. We test all our updates thoroughly to remove any possible bugs, but it might happen that a sneaky bug slips through to the game. Worry…
