Game issues

I've had issues with my games for almost 2 weeks. I've played these games for years and while this company has been happy to take my money they have been unable to help me sort things out. I've been sent round and round in circles. Fed up of explaining the same thing over and over and I'm no further forward. If they were as quick at skrting my issues as taking my money it would have been sorted. One of the worst companies I've ever dealt with

Comments

  • SpinnifixSpinnifix Posts: 2,443 Legend
    @Susan3265
    Hello Susan!

     Nice to meet you. Can you please tell me what you are about?

     Then I could help you better!

    ♥ Thank you ♥

                                                                         

    ♥ Where there is a will, there's a way ♥


  • Susan3265Susan3265 Posts: 7 Level 2
    My games, farm heroes saga and bubble witch 2 were corrupted so I was told to uninstall them and then re install them. They wouldn't connect to the internet. They are now ok but at levels that I was at last time the games saved so all I wanted was for the games to be moved to the correct level, I did send screen shots before uninstalling the games but no one seems to be able to help. I don't have Facebook and the instructions I was given to do it through king didn't work
  • SpinnifixSpinnifix Posts: 2,443 Legend
    Hello Susan

     I would advise you to uninstall and install and update the game again and clear the cache. Then it should work. Otherwise, please contact again!

     Have a nice day & good luck=) 
                                                                         

    ♥ Where there is a will, there's a way ♥


  • MahivecheMahiveche Posts: 764 Level 5
    Hi  =)
    I would like to add friends in my game, my facebook name is Ingi Mangos.

    I am not sure this is the right place to post this request, if not, please forgive me  <3


  • SpinnifixSpinnifix Posts: 2,443 Legend
    @Mahiveche

    Hi!

    In principle not. But I want to answer it anyway.

    A group of players come into play and you can add them.

    Then you could better get life from the games.

    I hope that answered your question.



    =) Good luck  =)
                                                                         

    ♥ Where there is a will, there's a way ♥


  • MahivecheMahiveche Posts: 764 Level 5
    Spinnifix said:
    @Mahiveche

    Hi!

    In principle not. But I want to answer it anyway.

    A group of players come into play and you can add them.

    Then you could better get life from the games.

    I hope that answered your question.



    =) Good luck  =)
    Good, so I will be able to add them  =) I have alreay asked in facebook for friends to add me.
    Sorry if I have posted in the wrong place  ;) and thank you for having decided to answer me anyway  <3
    Can you please tell me, in case I have other questions, where exactly I should post them?
  • SpinnifixSpinnifix Posts: 2,443 Legend
    @Mahiveche

    Hi,

    thanks for your inquiry: I like doing it very much. We have 2 areas here, the discussion area and support. That means problems with the game in some way, whether it is technical or you do not know what to support. Please post general information in the discussion area. Everything is included in every area. "Read before posting". Please follow this, otherwise you will encounter difficulties. I am always happy to answer any questions you may have. I hope that I could make your way in the community a little easier.

     My start here was terrible !!

    =) GOOD LUCK ♥
                                                                         

    ♥ Where there is a will, there's a way ♥


  • Manoj_5490Manoj_5490 Posts: 6 Level 2
    My candy crush game 2502 level but leadar board show only 2463 plz help me 
  • Manoj_5490Manoj_5490 Posts: 6 Level 2
    Why avhive high level score 
  • Manoj_5490Manoj_5490 Posts: 6 Level 2
    My favorite game i love candy 
  • tnrosetnrose Posts: 8 Level 2
    Is there a list that tells where to get red candies and yellow candies?

  • olleymaiolleymai Posts: 30 Level 2
    Where are my ads for extra lives?! Android phone. I am stuck on 1,083 and i dont see anyone else discussing it. IS IT JUST ME? or are other people having the same issue as me? 
  • bylovepinkbylovepink Posts: 4 New Bee
    I am playing through the mobile app and I always send every friend the request for lives. I never get lives sent to me. I am constantly sending them but I never receive them and I don’t know why!
  • Keztinsley101Keztinsley101 Posts: 10 Level 2
    Hi bylovepink. I know exactly what you mean. I always send lives out to everyone on my friend s list and I think I've had 3 lives in total returned over 4 months! Soooo annoying! X
  • SpinnifixSpinnifix Posts: 2,443 Legend
    ☺Hello and welcome to this community☺

     If you have any problems please go to the page below to contact us:


    There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly is important: and send. You will then receive an automatic email. Please answer and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.



    ♥ Good luck ♥
                                                                         

    ♥ Where there is a will, there's a way ♥


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