Screen frozen

jasper99

On level 1 I can't do anything what's happening

Diamond_Lim

Hello! @jasper99 👋

Welcome to Sweet King Community! 👑

Uh oh! Have you still trouble crashing or not loading on any King's Game? 😢

Don't worry about this problem! What device are you playing on any King's game has this problem? (Click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find troubleshooting steps that I hope this helps you can playing/opening this game or any King's Game! 😉) 

Android

iOS

Kindle

Windows mobile

Computer

** If you have followed these troubleshooting steps of this problem but it's not worked, don't worry too! 😊 **

You can click on "Contact Us" here. You can find on the bottom of the Community page:

Then you make sure your email is correct, write your full name. After that, you choose a game if you have playing any King's Game, then you choose the platform such as phone or PC, you choose a topic is "Problem with my game" and subtopic is "Crashing / Freezing". (Here is my example as below) 👇

Finally you tell them "Why are you asking this problem?" and click on "submit".

So you wait for Community Team (but it has taken longer) until their team will answer and help you about this issue/problem while you receive your email. 😊

I hope this helps too! 😉

You can also check and don't forget to see another hot news such as contests (join to answer it to chance to win gold bars too (boosters)) and other news! 😉

So click here to check another hot news! 📰 Keep your eyes out! 👀

I hope you can join this game's contests and have a SASSY day! ❤️ 

Glenn1972

Hello @jasper99

I'm sorry to hear you're having issues in your game. Maybe we can help you solve them! You can go to your game's community here, have a look at the FAQ section and ask in the support area, and you can also search for a solution in the general support area here.

I really hope you can solve the problem!!❤️