Low Vision Support

ShannaSkywolf

King community,

Are you a player with low vision? Do you find yourself struggling with seeing available moves, or seeing all of the features of the game board? Please share your thoughts and feelings and what type of assistive technology you use below.

ShannaSkywolf

As I live with legal blindness, I have a hard time seeing available moves , reading print, and seeing red candies on jelly squares. I play CCFS on my phone with my CCTV and I play CC on my PC with a floating magnifier both are super helpful!

CC on with floating magnifier

CCFS with CCTV

What struggles do you have and how do you combat them?

Have a great day and stay safe, everyone!! 💗🍭

 please Vote for adding a "Help for Low-Vision Players Section," here: 

https://community.king.com/en/candy-crush-friends-saga/discussion/283326/help-for-low-vision-players-section-addition#latest

Also please vote for help with color blindness here :

https://community.king.com/en/candy-crush-friends-saga/discussion/247873/color-blindness-help/p1

Elsa

Hi @ShannaSkywolf, I am totally without vision in my right eye but my left eye seems to compensate. I use reading glasses and usually play on my desktop or my iPads which are better to see.

stan1981

I play on iphone. Small screen but comfortable for me...

debrichmond

This is very helpful @ShannaSkywolf!

ShannaSkywolf

Thank you@debrichmond ! 💗

ShannaSkywolf

https://community.king.com/en/blog/discussion/comment/645863#Comment_645863

@stan1981 , I hear you about the small screen on the iphone. I use a note 8 phone and i still have hard time seeing things.

If you ever struggle to see, here is a less expensive option to the CCTV .. a standing page magnifier. 😎

https://www.maxiaids.com/reizen-fold-a-mag-2x-folding-portable-page-magnifier-clear

Glenn1972

Hi @ShannaSkywolf , is CCTV closed-circuit television?

ShannaSkywolf

@Elsa I agree that desktops and tablets are the best for playing these games as they do allow one to see more than a phone would. I was surfing around a low vision store and found a foldable stand magnifier that might prove useful for reading print.

https://www.maxiaids.com/reizen-fold-a-mag-2x-folding-portable-page-magnifier-clear

ShannaSkywolf

https://community.king.com/en/blog/discussion/comment/646896#Comment_646896

Hey @Glenn1972 , that is very good question. Yes, the device i use is known as a CCTV magnifier. Technology is awesome and the CCTV magnifiers have gotten better over time!

https://www.maxiaids.com/search?q=CCTV

Nck

@ShannaSkywolf shanna I don't have vision problems but I know someone who does I think it's awesome u put these options out there. I will surely let her know about these options u posted would help her a great deal I'm sure just for reading her kindle 👍❤

ShannaSkywolf

@Nck , good morning! thank you for your kind words and for sharing about your friend! I am sure your friend will be overjoyed to find some assistive aids that help with seeing print! 😎💗

catking

Hello, I need an advice in this problem. By contacting the technical support, I have receiveid always an automatically generated answer. After finishing level 1827 and accesing 1828 it appears this image. Please HEEELP me! Thank you!

Elsa

Hi @catking what game is that? It might be that the studio stopped creating levels using Flash which is what king.com uses. Adobe is not going to be supporting Flash after December 2020 so the games are all going to switch over to HTML5. If you tell us what game it is then we can get more information for you.

catking

It is Pet Rescue.Thank you for your kindness, Elsa!😊

Elsa

I am going to tag @Lynette who is a Superstar and she plays this game. Maybe they switched over to mobile for newer levels but she can tell you more about the game than I can.