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Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.

Can't login with my Facebook account

gift_kay
gift_kay Posts: 59 Level 2

So I got a new phone and when I installed Candy crush,I realised I could either login via Facebook or email address.so i logged in with my email address,but I have been trying to login with my Facebook , because I can't ask my Facebook friends for life(whenever I run out life).and I have very few freinds when logged on via email.

All effort to login with my Facebook has proven abortive.

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 163,823 Diamond Diaries Moderator

    Hello! @gift_kay 👋

    Welcome to Sweet King Community! 👑

    Oh! No! Have you still cannot connect to Facebook on any King's Game? 😢

    Don't worry about this problem! 

    Please select your device that you are playing on any King's Game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.)

    Android

    iOS

    Kindle 

    Windows Mobile 

    Windows 10 MS App 

    ⚠️ Note ⚠️

    If you follow uninstall and reinstall any King's Game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone. 


    ** If you have tried all of troubleshooting steps of this problem but it's not worked, please let me know and you can continue to comment on below here that I can help you again. **

    Have a nice and safety day! 😊

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