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From us to you…Unlimited Lives!
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@adeniyiogunde. I am tagging @Lola_Pop so that she knows you are not getting unlimited lives. Please confirm that you meet the criteria in the discussion post for CCS (page 1) and if you do, then sent your device info and game ID to Lola. She is working on this issue for me and a few others.
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Hi @Lola_Pop.
I am now in day 4 of the week offering unlimited lives and special events to CCS players, and I still do not have either. I have confirmed that I meet the criteria and have sent my device info. Is there anyone else on the @Community_Team that can help resolve my issue. I have not heard from you excto re-ask me for my information. PLEASE HELP while I still have some days left to enjoy unlimited lives!
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Hello @MountainMom
Have you sent @Lola_Pop your player ID yet? Send her a private message with your ID so the support team can look at your game. Use this link to find your ID:
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Hello @MountainMom !
I'm sorry for the delay!
I already have the player ID , @debrichmond , thanks!!
And I've sent it to our technical team so they can check what can be preventing the Unlimited Lives to arrive safe & sound to your device, @MountainMom . Let's see if we can fix it!! 😋
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@debrichmond. I have sent her my device info and game ID several times. I sent it to her by tagging her in my replies. Is that what you mean by a "private" message?
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@Lola_Pop. Thanks for the update. I hope the technical team is not overloaded with these issues. My issue only seems to be affecting CCS. Can you confirm that I have the latest version -- 1.175.0.4 please? I don't get an update when I check my app.
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Yes, that's the latest update, @MountainMom .
You don't usually log out and in again, do you? And you play on 1 device only?
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You will be up all night just like me once you get your free lives
Did you get them yet?
Yawn....zzzzzzzzzzz 😞😔😔😖
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I got unlimited lives yesterday but I don’t know how to appreciate but to be sincere now I was alerted that my unlimited will be over this night in Nigeria current time was 8:41pm
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@Lola_Pop I don't stay logged into the CCS game when I am out of lives. I like to be able to give my friends free live with each login. I only play CCS on my tablet now, but I originally played it on my PC until I maxed out on levels there. I haven't opened CCS on my PC for over a year.. I rarely restart my tablet, if that makes any difference, and I am almost always online when I play.
I am hoping to get unlimited lives before the week ends, @Marlene_S , but I am still waiting for good news from Lola_Pop. Thanks for asking.
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