Not moving level

pskel

I completed a nightmare level yesterday and went to next level then today it's put me back :(. Can i change this?

kiara_wael

https://community.king.com/en/blog/discussion/301378/not-moving-level

Hi @pskel and Welcome to our Community 🌺

Make sure you pass the level.

Did you find any stars at level ?

pskel

Hi i did yes I'm on level 4267 so not a new bee to candy crush and this has never happened before. Just gutted it's a nightmare level

kiara_wael

https://community.king.com/en/blog/discussion/comment/820209#Comment_820209

Hi, Thank you for replying back

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in to Facebook or King account .

and Let me know

pskel

Perfect will try all :) thanks

Diamond_Lim

Hello and nice to hear! @pskel 👍

Welcome to Sweet King Community! 👑

Thank you for your playing Candy Crush Saga! 😊

Here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️

Have a nice and safety day! 😊

PrettyBubbles

Hi @pskel if you try the great advice you have been given and you still cant move to the next level please post it here and include your device https://community.king.com/en/bubble-witch-saga/discussion/285857/cannot-update-bubble-witch-3-for-new-levels/p1 as I have raised these issues with our CM and am awaiting feedback. This discussion is where any further tips or fixes will be posted 👍🙂⭐