Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
error connection
Options
mohsencandy12
Posts: 1 Newbie
in Support
hi dear/dears
i am a candy crush saga player my level 37 and i have progressed to the stage 644
the game is only saved for m until stp 589 and gives a connection eror update game but the error has not been resolves
i sent it to you to prove the attachment, please follow my case
Comments
-
-
Welcome to Sweet King Community! 👑
Have you still cannot connect to Facebook on Candy Crush Saga? 😢
You can follow @kiara_wael to check similar your information! 👆
Also please select your device that you are playing on this game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.)
⚠️ Note ⚠️
If you follow uninstall and reinstall this game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone.
If you have tried all of troubleshooting steps of this problem but it's not worked, you can click here to see the player have answered very insightful to players that I hope you can understand to read and follow these steps too. 😊
And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️
Have a nice and safety day! 😊
-
According to your screenshot, your game app has some connection issues and that is why your game is not syncing to the server. Since you are using Windows 10 App, I suggest you reinstall the app.
There may be a problem even if your App is not updated, so check the update HERE first.
-
-
