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In BWS2 al my messages are gone and donโ€™t get new messages!

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Comments

  • Lee0816Lee0816 Posts: 0 Newbie

    Been playing Bubble Witch Saga 2 for a long time and on level 1557 so when I logged in to play 2 days ago and the lives sent from friend were gone Im not gomna lie, I am pissed. Anyone else had this happen recently and if so is there a fix to get my lives back ???

  • SpinnifixSpinnifix Posts: 14,084 Game Expert

    @johamilton


    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



     I want to help you and navigate you better through the community. 

    Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.


    I wish you a nice day & have fun ๐Ÿ˜Š I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  ๐Ÿ’–

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    ๐Ÿ’“ Where there's a will, there's a way ๐Ÿ’“
    ๐Ÿ˜‰ย One look at my profile would help everyone! ๐Ÿ‘
    Did you know that there is now an international room for German - French - Spanish
    ย ๐Ÿ Player Expert for Papa Pear ๐Ÿฅฅ
  • johamiltonjohamilton Posts: 6,556 Game Expert

    Thank you for the tag @Spinnifix and hello and welcome to the Community @Lee0816. Sorry you are having a problem with Bubble Witch Saga 2.

    This game is now only available to play on a mobile device thru King. So you cannot use a PC nor sign in with Facebook. There are no further updates available through Facebook for this game. Hope this helps you get back into playing that wonderful game. ๐Ÿ˜‰



    Life is short ... forgive quickly, kiss slowly, love truly, laugh uncontrollably ... and
    never regret anything that made you smile!

    Be sure to check out theย BWS3 community contest ย HEREย  and join us for some fun and win gold barsย ๐Ÿ’ฐย 
    Interested in joining a BWS3 Team Challenge ๐Ÿ‘‰๏ธย Sign up here


  • Bethh60Bethh60 Posts: 13 Level 2

    Meanwhile I can’t play but 5 lives then wait forever to play again. Love the game but absolutely hate being in this position from no fault of mine. 50 plus lives lost and multiple friends from across the globe lost. Fabulous! Love the game but makes me want to find another game to enjoy that actually works. Fix it quick or you may lose me and possibly hundreds of dissatisfied players

  • PrettyBubblesPrettyBubbles Posts: 4,229 Superstar

    @Spinnifix If you could please read through posts before commenting or check with us first you will see that I have already given the players a recent update explaining to them there is no more we can do right now and there patience is greatly appreciated.

    I will repost it below for further player reference

    ๐Ÿ‘Ž

    ๐Ÿ”ฎ BWS3 community contest is HERE come and join us to have fun and win gold bars ๐Ÿ’ฐ



  • PrettyBubblesPrettyBubbles Posts: 4,229 Superstar
    edited November 2020

    MOST RECENT UPDATE AS PROMISED

    Recently, we have received reports that some players are having issues when trying to send and receive lives from friends in Bubble Witch Saga.

    Please rest assured that we are hard at work trying to find the source of this issue. We'll get a fix in place as soon as we are able to and functionality will return to normal.

    We apologize for any inconvenience that this has caused. Please be sure to look out for updates to the game and install those updates when they become available.

    PLEASE NOTE If you are playing BW2 you need to no longer be using Facebook and you can only play on a mobile device

    However we are also aware of none Facebook related issues in both BW2 and BW3 like crashing freezing and messages not appearing all these are complex issues and no fix date can be given.

    We know its not the update you wanted to here and we are sorry for this and once again we thank you for your patience ๐Ÿ‘

    ๐Ÿ”ฎ BWS3 community contest is HERE come and join us to have fun and win gold bars ๐Ÿ’ฐ



  • SpinnifixSpinnifix Posts: 14,084 Game Expert

    Sorry The post was extra and it was pushed together. That's why I answered.

    ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย 
    ๐Ÿ’“ Where there's a will, there's a way ๐Ÿ’“
    ๐Ÿ˜‰ย One look at my profile would help everyone! ๐Ÿ‘
    Did you know that there is now an international room for German - French - Spanish
    ย ๐Ÿ Player Expert for Papa Pear ๐Ÿฅฅ
  • SpinnifixSpinnifix Posts: 14,084 Game Expert

    I wonder. Where is the problem to inform the player expert !! He can share it too !!๐Ÿ˜ฃ

    ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย 
    ๐Ÿ’“ Where there's a will, there's a way ๐Ÿ’“
    ๐Ÿ˜‰ย One look at my profile would help everyone! ๐Ÿ‘
    Did you know that there is now an international room for German - French - Spanish
    ย ๐Ÿ Player Expert for Papa Pear ๐Ÿฅฅ
  • PrettyBubblesPrettyBubbles Posts: 4,229 Superstar

    @Spinnifix there will be more write but the answer is the same and there are multiple posts with these same issues so please check through as they have all received my update

    ๐Ÿ”ฎ BWS3 community contest is HERE come and join us to have fun and win gold bars ๐Ÿ’ฐ



  • PrettyBubblesPrettyBubbles Posts: 4,229 Superstar

    @Spinnifix Jo is always updated by me.

    Please leave this discussion now as it is inappropriate to continue on here

    ๐Ÿ”ฎ BWS3 community contest is HERE come and join us to have fun and win gold bars ๐Ÿ’ฐ



  • PrettyBubblesPrettyBubbles Posts: 4,229 Superstar

    MOST RECENT UPDATE AS PROMISED

    Recently, we have received reports that some players are having issues when trying to send and receive lives from friends in Bubble Witch Saga.

    Please rest assured that we are hard at work trying to find the source of this issue. We'll get a fix in place as soon as we are able to and functionality will return to normal.

    We apologize for any inconvenience that this has caused. Please be sure to look out for updates to the game and install those updates when they become available.

    PLEASE NOTE If you are playing BW2 you need to no longer be using Facebook and you can only play on a mobile device

    However we are also aware of none Facebook related issues in both BW2 and BW3 like crashing freezing and messages not appearing all these are complex issues and no fix date can be given.

    We know its not the update you wanted to here and we are sorry for this and once again we thank you for your patience ๐Ÿ‘

    ๐Ÿ”ฎ BWS3 community contest is HERE come and join us to have fun and win gold bars ๐Ÿ’ฐ



  • Bethh60Bethh60 Posts: 13 Level 2

    Now I’ve lost my entire game!! It’s taken me back to the beginning! I’m so very mad right now!!!!

  • Bethh60Bethh60 Posts: 13 Level 2

    I’m so over this! I loved this game but I don’t want to start from the beginning again!! I’m just so mad right now!!

  • Bethh60Bethh60 Posts: 13 Level 2

    Wow! I played level one then my game was back. Not with my extended friends list or all my extra players but it’s back!! Yippee!!!

  • LurgusLurgus Posts: 5 Level 2

    Hi Lee. Yes it’s a major issue and we will only continue to get excuses from King or deflections like the post above.

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