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BOOSTERS in GREY and BLOCKED

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Hi King,

Why are all my boosters blocked? I has been so for more than a month.

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  • Spinnifix
    Spinnifix Posts: 24,779 Sweet Legend
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    Hello and welcome to our beautiful community


    What game do you play Do you have a picture of it? Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in.


    Please clear the cache.

    Have you checked the help center? In the game under the cogwheel - question mark _ Help center !! Then please get in touch.



     I want to help you and navigate you better through the community. 

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    I wish you a nice day & have fun 😊 I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖

  • PrettyBubbles
    PrettyBubbles Posts: 23,542 Bubble Witch Moderator
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    @Zanzoon_Kundukai If this is as it sounds a recent bug we have been informed of In bubble witch please select 👉 repost here so I can collate them 🙂

  • Zanzoon_Kundukai
    Zanzoon_Kundukai Posts: 7 Level 2
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    Hi King,

    Why are all my boosters blocked? I has been so for more than a month.

  • Diamond_Lim
    Diamond_Lim Posts: 151,947 Diamond Diaries Moderator
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    Welcome to Sweet King Community! 👑

    Do you mean you ask this problem on Farm Heroes Saga? 🤔

    Don't worry! You can see these solutions by Pummy Raj the Superstar that I hope it's solved :

    We have only 2 options to unlock the boosters...

    1) Re-play the levels where we have initially unlocked the Boosters -- this does not work for all the players

    2) Reinstall the game, if replaying levels does not work.

    1) These are the levels we need to reply we have unlocked the boosters

    Level # 5 ---> to unlock Shovel;

    Level # 8 ---> to unlock Tractor Booster;

    Level # 13 ---> to unlock +1 Bonus;

    Level # 23 ---> for Hunter (the single colored Cropsie collector);

    Level # 31 & Level # 72 ---> for rest of the two boosters;

    2) Please re-play these levels and see if those boosters get unlocked. If they don't, the only remedy we have left is to reinstall our game. But, please be aware that, there is a chance of losing those saved boosters. But, since they are locked, I am not sure if they will be saved or lost!

    Here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️

    Have a nice and safety day! 😊

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager
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    Hi @Zanzoon_Kundukai !

    What game are you playing and having this issue in?

  • PrettyBubbles
    PrettyBubbles Posts: 23,542 Bubble Witch Moderator
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    Hi Guys a tip you may wont to try is to check you have the updated version.

    A couple of players who had this issue also had a unknown pending update. As soon as they updated ther issue was resolved 👍🙂

  • Zanzoon_Kundukai
    Zanzoon_Kundukai Posts: 7 Level 2
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    Hi @Crazy Cat Lad,

    I'm playing Farm Heroes Saga. I love the game. I do play offline on Windows 10 but my boosters are stuck in grey space. However, I do see them online. I want them offline as well.


    Happy New Year to everyone playing and the Manager.

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