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today the game does not work.

eugenieeugenie Posts: 15 Level 2
in Le coin des Francophones

The game gets stuck on the opening page with the colored cubes ...

Flag · Helpful Woah! Sweet Love Haha

Comments

  • Diamond LimDiamond Lim Posts: 38,525 Diamond Diaries Moderator
    edited December 2020
    https://community.king.com/en/blog/discussion/322955/today-the-game-does-not-work

    Welcome to Sweet King Community! 👑

    Do you mean you are asking this problem on Pet Rescue Saga? 🤔

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

    By the way, you post wrong area as this area is French Corner (Not Player's Corner (English)).

    You can also check to learn guides around King Community and Join Contests to chance to win gold bars on my below signature here. 👇

    And if you have more questions, please tag me (@Diamond Lim) and I’ll be happy to help. 😉

    Have a nice and safety day! 😊

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    Flag · Helpful Woah! Sweet Love Haha

  • Hey! Would you like to give us your opinion?

  • Nat09Nat09 Posts: 9,497 Ambassador
    edited December 2020

    This discussion can be closed, there is a double in french which I will respond to 🥰




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