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Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
You can also check this information here (There was a connection error. Try again in a bit) that I hope you can understand to read it while mostly of players have asked this problem too.
** If you have asked any questions/discussions on Candy Crush Saga, Reminder! Please join to ask here on Candy Crush Community, thank you! 😊 **
By the way, Thanks for your playing Candy Crush Saga! 😊
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🍭 Have a nice and safety day! Sugar Crush! 🍭