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Removing my King account.
Level 2
I could not write this in support (Dont know why)
Hello! :)
I would like to know how to remove my account from here. My Candy Crush progress could not be moved to my new Facebook account so i would like to remove my Profile from here. Because i wont be playing anymore.
Thanks! π
Comments
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Welcome to Sweet King Community! π
Before you remove your King Account, how about you tried these steps here (Can I sync my progress between Facebook and King.com?, This instruction with PC only) that I hope your progress can be synced on this game. π
If you don't agreed, you can ask on Contact Us that I hope they will help you too but you should wait longer. π
** If youΒ have asked any questions on Candy Crush Saga, Reminder! Please join to askΒ hereΒ on Candy Crush Support Community (Correct Area), thank you! π **
πΆΒ Hot topicsΒ hereΒ right now in Candy Crush Saga! π₯
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π Have a nice and safety day! Sugar Crush! π
By the way, I will move this thread to Candy Crush Support Community soon. π
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Hi there @Bambilinoo and good day to you!
I wish to add on that I agree with our Ms Diamond Lim and please follow the steps stated in the link that she's shared with you and let me know if you have issue performing the sync. If you still have difficulty syncing it after I've helped you, then you may decide again to delete your game account along with the Community Account!
Please let us know by tagging us!
Hope to hear from you soonest ππππ
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Hi again!
I have been in contact with support. And i will not get all my progress back. Only the levels. And every lvl i have done will get 2 stars. So all my 3 stars and more will go away. And i wont get my items.
So i dont feel like playing anymore if all is lost.
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@wykoon π
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Hi again @Bambilinoo,
After I read your message again, I noted that you wanted to move your progress from your old Facebook account to new one. Yes, you're right that you will not be getting back all your boosters because it was stored in the old Facebook account and not transferable to the new account. Unfortunately, you have to build back those booster inventories.
But, if you can still access your old Facebook account, I advise you to continue level up from that account by utilising those boosters so it won't go wasted. Then sync the progress with in that old FB account with your King.com account. Once you've decided to remove your old Facebook account, you can then sync. your progress to your new Facebook account via your King.com acc. or contact Support to transfer those levels.
Even if you don't feel like playing, you don't have to remove that account. I personally will just leave it dormant as I can go back any time if I feel like playing back.
I hope my insights above will help you in decision making. But if you really insist to remove your game account in your Facebook, please let us know and I will send your message to the Community Manager in charge.
Thank you πππππ
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Well i dont have access to my old FB account so.. :/
So i will just remove the app. But was ofc wondering if i could delete my King account as well.
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Hi @Bambilinoo thanks for replying.
Oh, I feel bad that you're not able to access your old FB account. In that case, go ahead and remove the app and you can always install back if you wish to play it one day. But be sure that all boosters that you've earned will be removed as well.
Yes, you can also delete this Community Account. I will tag our CM @Crazy Cat Lad to do the needful for you.
Thank you again for staying with us! ππ
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