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Papa Pear SCORES

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Krissim
Krissim Posts: 15 Level 2

Hallo everybody, can you help me? When I play papa pear, I do not visualize scores anymore, nor mine nor my friends' scores, and this is very annoying. .....dose it happen to you as well?

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  • wykoon
    wykoon Posts: 12,695 Community Hub Moderator
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    Hello there @Krissim and warm welcome to our Community.

    There has been such issue in other King's game and lately it has been fixed. I'm not sure about Papa Pear but I can tag our Ambassadors @Spinnifix for some insights since she's been playing this game for quite sometime.

    However, please ensure that your game app is the latest version and if it's not, do update it and then restart/reboot your device after update before going back to the game to play.

    On another note, feel free to check out this guide to help you find your way around. 

    If you need further help in particular game, you may tag one of the Game Moderators by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification. Or simply visit the respective forums for game related issues and on-going contests here.

    Have fun and happy exploring!

    💕💕🤗🤗🤗

  • Spinnifix
    Spinnifix Posts: 24,699 Sweet Legend
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    Hello and welcome to our friendly community

    Unfortunately I have to translate and words that I don't know are translated. Can you please explain to me again what you mean? Then I could help you better.

    Thank you

    Thanks also to @wykoon

  • Krissim
    Krissim Posts: 15 Level 2
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    Thank you Wykoon and Spinnyfix.

    My problem is that scores are not available anymore. I disinstalled the game and re-installed. But still, when I play, I cannot see my score when I finish an episode. . And I don't see the scores of nobody! Hope you can help me. Thak you.

    Krissim

  • Spinnifix
    Spinnifix Posts: 24,699 Sweet Legend
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    Hello!

    I am sorry. I find it very difficult to understand you. A word is translated for me that I don't know: score. I put it on the internet to find out. Only that has nothing to do with the Papa Pear game. So, I don't know how to help you. Question: Would you have a picture for me, please. Or another word than a score? I would like to explain to you what you mean !!! Thank you

  • Spinnifix
    Spinnifix Posts: 24,699 Sweet Legend
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    Hello!

    I put it separately into the translator to find it out again. Do you mean the high score list?

    Then I can only tell you. Please clear the cache and reopen the game and play a level and it could be there.

    Please try it. Otherwise, please report back.

    Have you reached the last level of 1080?

  • Krissim
    Krissim Posts: 15 Level 2
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    Score is the number you read on the right of the board web you have ended ti play.an episodio. It tellls your position, your ranking

    Krissim

  • Spinnifix
    Spinnifix Posts: 24,699 Sweet Legend
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    Yes, this is the Hihg Score List. Can't you see this? Is that correct? Then please do what I wrote. That could help.

  • Krissim
    Krissim Posts: 15 Level 2
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    Hello Spinnyfix, correct I dont see the high score list. I cleared the cache and played a level but no way. .....yes, I reached 1080 level but still not passed it.

    Cristiana krissim

  • Spinnifix
    Spinnifix Posts: 24,699 Sweet Legend
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    Hello!

    Since I've been through a long time, I was no longer in the game. I just checked it out. You're right, the list is gone. I think they will work on the game to make it better. I would ask you to write an email to customer service. I entered the problem myself and got no search result. You come to the help center from your game. Do you know how Please go to the gear in the lower left corner and then to the question mark. You will then receive an automatic email. Please answer it. Please cancel the sent email. If you don't get anything after 3 days, immediately resend the same email. Because this will give you a ticket number. With this it can be checked. Please get in touch. Because I would be interested in it too.

    Thank you



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