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help!

kewlchic
kewlchic Posts: 5

Level 2

my game won't load on my PC through FB.

I've checked my google chrome and all is up to date.

Cache emptied etc...

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,518

    Welcome to Sweet King Community! 👑

    How about you tried another steps of Crashing/Freezing issue here with Facebook that I hope you can playing your game? 😊

    If you wanna to ask Game Question, please ask on Correct Game Area. Here are Game links to find your game and the support area :

    King Community Games' Links

    In the absence of our Community Hub Game Moderators @Elsa and @wykoon, we would like to help you navigate around this Community. Thus, please check out this guide as it will help you find your way around. If you have any questions, please don’t hesitate to ask. 

    Tag one of the Game Moderators by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

  • _Elsa_
    _Elsa_ Posts: 37,048

    Welcome to our community @kewlchic! I love the spelling of your nickname! I have heard in the past that sometimes there are issues when playing the game through Facebook. I hope that it's now cleared up for you. Have you ever thought of playing the game through King? Not sure if you are on mobile or Windows 10 but you can sign up for a King account by logging out of Facebook and then creating a King account with an email address and password. This community is not connected with your game, but you can use the same email and password that you used to create your account here.

    You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


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