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Logging in

josiyojosiyo Posts: 1 Newbie

I set up my e-mail and username but I can’t log in, so frustrating. What am not doing? I verified my e-mail. Any suggestions?


  • Diamond LimDiamond Lim Posts: 64,296 Diamond Diaries Moderator

    Hello there! @josiyo 👋

    Welcome to Sweet King Community! 👑

    Don't worry! How about you click on Forgot your password then type your email address and then click on reset password. Then you reset your password and finally you log back to your Kingdom Account. I hope this helps as I see the player try these steps then it's really solved. 😊

    Some players have asked this problem too.

    Anyway, they are experiencing a temporary connection issue which is affecting many of our games at the moment.

    This issue may give various connection errors with events, purchases, video ads or connecting to your game account (Facebook and King account).

    They are working on a fix and to get everything back on track and counting on having this sorted out shortly.

    Thanks for your patience!

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

  • Hey! Would you like to give us your opinion?

  • wykoonwykoon Posts: 9,650 Community Hub Moderator

    Hello there,

    May I know whether you have tried Ms Diamond Lim's suggestions? I wish to add on that you may want to ensure that you've entered the password correctly. 😊😊

    Meanwhile, please check out the useful links as well as fun and exciting on-going contests/discussions in the Hub by clicking on the "spoiler warning" button below my signature to view them.

    Hope you have a nice weekend and see you around the Community.


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