📱😱 Have you lost your levels? Here's how to get them restored!
If you used Facebook in the game,
then the levels are most likely saved on your Facebook account.Â
Try reconnecting the game to Facebook so the game gets restored. If you have connection issues to Facebook, please head over HERE for help.Â
If you had created a King account at some point with your email address,
then the levels should be saved on your King account.
Simply log back into your King account instead of Facebook to get the levels back. If you can't remember the password on your account, please tap the link below the password field to reset it.Â
If someone else used your device and the game got connected to their account instead,
You will need to log them out and then log back into your account in the game. Tap 'My Profile' in the game and log out at the bottom of the page to disconnect the account from the game.
If the connection to someone else's Facebook account stays stuck even though you have disconnected them, please go HERE to force the game to connect to your account instead.
Do you have the game saved on your old device and just need to transfer it over to your new phone or tablet?
In this case, check out the page HERE to sync the levels over to your new device.
If the game wasn't saved on any account, don't panic! Player Support can restore your levels manually!
Check out HERE how to contact Player Support through the game app!
Do you still need help?
If you still need help with restoring the levels or having issues emailing Player Support, please let us know.
Comment below and we'll try our best to assist you 😉
Note! This thread is for Lost Progress only so please stay on topic ✔
