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[SOLVED✅] ❗🔕 Information about the notification and tag issues in the Community!

King_admin
King_admin Posts: 3,886
edited January 2024 in Discussions

Hey everyone,

We wanted to let you know that we've received your feedback about the notification and tag issues and we totally get how frustrating this is - and we're on it 😉

We know the tags and notifications are a real important part in how we all interact with the Community daily, and we're really sorry for the trouble this has caused.

Meanwhile, please use the following workarounds so you don't miss out on anything that is important to you.

For example:

  • Keep an eye on the Discussion - Contest - Support sections if you have recently been active in these areas and to check if any new discussions or contest has been posted.
  • As you all might have noticed, our lovely Community Moderators love hosting contest so keep an eye in the contest area so you don't miss out on the fun.
  • You can also go to your Profile and under Activity, you can easily check if anyone has reacted or replied to any of your latest comments or discussion.
  • There is also an option to Bookmark discussions so you don't have to search and keep all your important discussion easily accessible.

If you have a better way that you find easier to keep track of things in the community, please share by leaving a comment 😀

Thanks for being patient while we sort this out and we promise to keep you all in the loop with any updates or changes.

Comments

  • jmezza408
    jmezza408 Posts: 2

    Level 1

    I can’t play unless I start playing at the beginning and I lose everything I had before.I am so frustrated and mad that my game will not work. Please help me please!

  • Pamela_Davis
    Pamela_Davis Posts: 2

    Level 1

    Still having lots of trouble with Pet Rescue, very frustrating!

  • skyhi67
    skyhi67 Posts: 306

    still no notification🤔 from november 6

    and i solved & send the answer 😥

  • Mpilo_1
    Mpilo_1 Posts: 1

    Level 1

    I can't access the store but I have so much golden bars to spend. I feel that's very u fair

  • Diamond_Lim
    Diamond_Lim Posts: 168,226

    Hello again! Everyone! 👋😄

    Woohoo! We have awesome news for you as finally the tags, notifications and also trouble loading issue problems have been solved and fixed now!! 🙌😄

  • wengsky25
    wengsky25 Posts: 1

    Level 1

    Why i cant get extra move after i loss a game.before i receive such by tapping the adds and then i get extra move.thank you

  • Diamond_Lim
    Diamond_Lim Posts: 168,226

    We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game.

    This means that while some players may receive Lives, others might get Boosters or other items from this feature.

    However, due to the testing nature of this feature, video ads may not always be available to all players or on all devices. If you find that the ads are currently missing in your game, please don't worry.

    Stay tuned and keep a close eye on the game to know when the ads will be back.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • HuntznHollz
    HuntznHollz Posts: 4

    Level 1

    This is a confusing site. I’m sorry, but I never get anything helpful here. I’m on level 2859 and I only have a banner that says 500. Also, it’s nearly impossible to win streaks.. any input on these issues would be appreciated.

  • Scooterpie
    Scooterpie Posts: 6,698

    Greetings @HuntznHollz, this site can be confusing. Yes, you should be showing a banner 2000. The easiest way to fix your banner situation is to play Level 2000 again and pass the level.

    ʕ⁠´⁠•⁠ᴥ⁠•⁠`⁠ʔ

  • Diamond_Lim
    Diamond_Lim Posts: 168,226

    Hello there and Welcome to Sweet King Community! 👋👑😊

    Yeah! Mostly of the players are also navigating the site is still confusing.

    But don't worry! You can check out to learn more guides of how to navigate around King Community here easier now! 👑💡😉

    And Yes! Like Scooterpie explained you : You can try playing to complete on your latest (nearest) milestone level : 2000 again first then you will receive the latest milestone level banner. I see the players have try playing to complete on their latest (nearest) milestone level then they will receive the latest milestone level banner successfully mostly. Hope this helps! 🤞😊

    ⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Have a nice and safety day! ❤️😊

This discussion has been closed.

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