Lost all my boosters.
Level 3
Kindly help. While playing my phone froze and was notified to uninstall and reinstall the game. I had 168 colour bomb, 20 lollipop hammer, 2 party booster, 20 ufo and around 96 or so striped candy. Lost all. This was few days back. How to retrieve my boosters
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Hi my friend I will speak to your cm and see what she can advise 💓
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Hi @zeus77,
I'm so sorry to hear that you lost your boosters after reinstalling the game. Unfortunately, boosters are stored locally on your device, so they don’t transfer or restore after a reinstall. 😔
While we can’t replace all lost boosters, we’ve reached out to Player Support and requested a goodwill gesture to help you out. Please keep an eye on your game for any updates!
Let us know if there's anything else we can do to assist. Wishing you lots of sweet success in your Candy Crush adventures 🍬💖
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The same happened to me but when I saved progress (this morning). I linked my account and lost all inventory, missions, and podium position. I had about 50 of each booster and about 10 of each special.
It doesn't seem right that saving progress wiped out my inventory.
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Hi makpah,
I’m really sorry to hear that you lost your inventory after linking your account 😞 Boosters, missions, and podium positions are usually stored locally on your device, which means they may not transfer when switching devices or saving progress.
Unfortunately, we can’t restore lost boosters here in the community, but Player Support may be able to help! You can contact them by:
Opening the game and going to Settings (gear icon).
Tapping the "?" (Help Center) and selecting Lost Progress or Missing Items.
Scrolling down and tapping "Contact Us" to send a request.I know this is frustrating, and I really hope Support can assist you!
Let me know if you need any help reaching out 🙂
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