Still won't move on from 2635.bubblewitch 2

Hi @lesleyward are you currently playing on a up to date mobile and do you play via Facebook. Once I know this I can help you further. Just type @ then my name and select it from the drop down that appears so it turns black that way I will be notified 👍🙂

@lesleyward ok as you have already done all your steps I would of suggested. Just one more thing have you made sure you have fully updated your version.

I will ask our magical @QueenB to join. Please be patient for your reply as the community Is super busy right now. Can you please send us your game ID I hope you are having a starlistic weekend 🙂⭐

Hi @lesleyward let me help you. Select profile from home screen then double tap on the word king you will see at the top of the page 👍🙂

Welcome to Sweet King Community! 👑

Oh No! Have you lost your current level on this game? 😢

Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

So you can click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a nice and safety day! 😊