Sign Up!

🔥 Hot Right Now

How can I get my purchase to go through? Because it is always loading when I want to purchase booste

epromise
epromise Posts: 34 Level 2
in Discussions
16047330346657406864312414411032.jpg

My boosters purchase is constantly loading. What do I do to get it working properly?

Flag · Helpful Sweet Love Haha

Comments

  • wykoon
    wykoon Posts: 12,695 Community Hub Moderator

    Hi there @epromise and good day to you. A very warm welcome to our Community.

    The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.

    Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.

    Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.

    I hope my answer above give you some insights in solving your issue.

    Flag · 1Helpful Sweet Love Haha
  • epromise
    epromise Posts: 34 Level 2
    Screenshot_20201107-100603.png
    Screenshot_20201107-100803.png
    Screenshot_20201107-100752.png

    This is a serious problem. My levels are so hard to play with out booster. Please solve this problem

    Flag · Helpful Sweet Love Haha
  • epromise
    epromise Posts: 34 Level 2

    How can I play more levels when I can't get or purchase more boosters


    Flag · Helpful Sweet Love Haha
  • Spinnifix
    Spinnifix Posts: 24,664 Sweet Legend

    Halllo and a warm welcome to our beautiful community


    Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in.

    Please clear the cache. This is important.

    Good luck

    Flag · 1Helpful Sweet Love Haha
  • Balpromise3
    Balpromise3 Posts: 1 Newbie

    I can't purchase boosters, I'm using huawei p smart, it keeps loading irrespective of good network. Please help

    Flag · Helpful Sweet Love Haha
  • Diamond_Lim
    Diamond_Lim Posts: 150,478 Diamond Diaries Moderator
    edited June 2022
    https://community.king.com/en/blog/discussion/comment/2119843#Comment_2119843

    Welcome to Sweet King Community! 👑

    You can see wykoon the Community Hub Moderator suggested answer here. 😉

    And how about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    Anyway, Which King's Game have you playing? 😊

    You can also check more exciting news, threads and contests here 👇😊

    Hot right now in King Community here 🌶️👑

    🏳️‍🌈 June is the Month of Love here!

    Want to win Free Gold Bars on King's Game? Participate and Answer here! 🎉🏆✨

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories