Can't receive lives 🥺

Hi and Welcome to our Community 🌺

There is currently an issue with sending and receiving lives for some people, At present this is being investigated and we will update when we have any news on a fix for this

Hi @Andreappp Welcome

Please see below 👇 I hope this explains things for you.

MOST RECENT UPDATE AS PROMISED

11th of November 2020

Recently, we have received reports that some players are having issues when trying to send and receive lives from friends in Bubble Witch Saga.

Please rest assured that we are hard at work trying to find the source of this issue. We'll get a fix in place as soon as we are able to and functionality will return to normal.

We apologize for any inconvenience that this has caused. Please be sure to look out for updates to the game and install those updates when they become available.

PLEASE NOTE If you are playing BW2 you need to no longer be using Facebook and you can only play on a mobile device

However we are also aware of none Facebook related issues in both BW2 and BW3 and Candy Crush games like crashing freezing sending/receiving lives and messages not appearing all these are complex issues and no fix date can be given.

We know its not the update you wanted to here and we are sorry for this and once again we thank you for your patience 👍

Hi @mimimii yes some players say they have just checked and found that they had updates pending and once they updated their lives returned. Maybe once you have an update the same will happen

Players don't all get updates at the same time. Keep checking to see when you receive yours.

Try logging out and restarting your device it just might show a pending update it's worth following these checks regularly.

I myself self am always doing this and I also always check my play store 👍🙂