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Internet connection problem
Level 1
I haven't been able to connect to the internet on candy crush soda for 5 days. I play on an android device and all my other games are fine. It appears I am not even signed into my king account on the game but I cannot do this because of the connection issue. All I am receiving is my daily bonus. Please help someone
Comments
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Hello! @sjenkins 👋
Welcome to Sweet King Community! 👑
Oh! No! Have you still cannot connect to King Account on Candy Crush Soda Saga? 😢
Don't worry about this problem!
You click here (Any Android Version) and read to follow these troubleshooting steps of this problem (Login Issue) that I hope this helps (These discussions solved by Community Team.) 😉
⚠️ Note ⚠️
If you follow uninstall and reinstall any King's Game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone.
** If you have tried all of the troubleshooting steps of this problem but it's not worked, please let me know and comment below here. ** 😉
Have a nice day! 😊
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Had this issue as well
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Hi, I’m Annie
Im finding it difficult connecting with the internet, I play on an iPhone, it’s been three days now but still can’t connect please help
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Hello @adetahann
I'm sorry you're having trouble connecting to your game.
Follow the instructions in this link to get your game connected
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My game will not recognize my internet for the past few days. I did an app update and IOS but it has not helped
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Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
Have a nice and safety day! 😊
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Delete and reinstall
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