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  • PrettyBubbles
    PrettyBubbles Posts: 23,187 Bubble Witch Moderator

    Hi @channie8 Can you please refrain from tagging CMs and if you need help tag one of us in the first instance if we cant help we will then raise issues

    We are working to help alleviate our CMs workload wherever we can as they are super busy.

    That's what us Superstars are here for in addition to taking good care of our community and supporting our amazing game expert and players.

    Please bear this in mind for the future 👍

  • _Elsa_
    _Elsa_ Posts: 36,682 Sweet Legend

    How very sad I feel about this message and the content. Please everyone do express your thoughts here but as I go through some of your messages I feel the need to comment so please bear with me.

    On my own and because of my desire to help the community grow I volunteered my time to create a Master List of ideas for the large game areas. It wasn't asked of me to do it. No one forced me to do it. But I felt the need was there because the studios want to get more involved and they want to hear from the players. First I want to point out that the ideas posted areas were set up to offer a detailed idea on how to improve the game. I am not going into that right now but I want to address what @Timhung wrote: I know the idea page has an announcement about "posts before..." but I think most people are easy to neglect it."

    How very sad that people ignore that message. If they read it then those of us who visit the ideas area wouldn't have to tell the player posting their idea that it's very similar to what has been previously posted. There is a reason why that is set up and it's to learn the best way to post an idea.

    Now let's discuss the Master List of ideas that takes me 5 hours every month to go through the entire list by opening up my Excel spreadsheet and starting a brand new page. Then I copy/past the previous list that now needs to be changed. Then I have to compare the list to what is currently showing. I make the necessary changes to increase the new number of votes. I add all new ideas to the list and then go through those ideas that have very few votes and close them. Why am I closing them? First I respect every single player for their suggestions but if the subject header says "lives" how many of you here actually think the players will take the time to read it if there are 3 "lives" ideas posted? Then the contents of the idea is not always spelled out in details. I'm going off this now because this message will be too long.

    Back to the beginning and what was written. If players neglect how to post or don't check the Master List first before creating their own idea then don't any of you realize how much more work it is for those who are trying to tidy it up? I know that none of you have the answer and I truly love and appreciate what @Timhung wrote here. I am going to read all the messages here and might have to chat with the CMs to find out how to improve this. Thank you!

  • _Elsa_
    _Elsa_ Posts: 36,682 Sweet Legend

    @Trish24 your message is very important and I'd like to comment on it. It would be wonderful if something could pop up saying that the idea already suggests but that would be in a perfect world and I know that I don't live in a perfect world. If I did the COVID-19 virus would never have existed! I have a suggestion for you. Since the team who creates this website has so many things to work on, why don't you volunteer your time and go through the ideas section once per week and read each idea and comment if it appears to be duplicated and then tag me so that I can determine if it should be closed and then close it.

    If any of you want to help this community grow, then please take a part by volunteering to help me. Look at the ideas for your game or any of them for that matter and suggest and tag and offer the master list link.

    I really and truly wish that the editor of this website could have a pop up suggesting that but I've asked them for pop ups that do occur to be taken down and I think that might take priority over adding new pop ups. But I truly do like your message and than you for writing.

  • Spinnifix
    Spinnifix Posts: 24,664 Sweet Legend

    @Elsa

    I don't understand now. I've submitted ideas as you know and I go through all of the idea areas every day. Am I being deported now? I keep doing it. Because I said from the start that the areas of ideas are close to my heart.

  • _Elsa_
    _Elsa_ Posts: 36,682 Sweet Legend

    I would now like to respond to what @lilikoikisses wrote. That's a nice lengthy message!

    You wrote:

    l1) I really love @DieOmimi’s suggestion of designating 1 or 2 people per idea forums, who would work closely with the CM’s. A slightly specialized version of the Game Experts. Alleviating some of the work load of the Game Experts/Superstars/CM’s and allowing them to focus more on assisting Newbies, dealing with support issues, and creating the badges and contests we all enjoy so much!

    My response:

    It's already done! I don't like to carry titles but for this message I will. I am the specialized expert for the ideas sections and I do work closely with all the CMs all the time about their game ideas. You guys aren't aware of this because it's done in the background, behind the scenes. We need to take less off of our already overworked CMs who are constantly looking for ways to help the community grow while addressing game issues.

    ______________________

    2).An area in the King Community Hub for Community oriented suggestions, like what most of the Game Forums have.

    My response:

    @Spinnifix has already set up a message Let's make King Community the perfect place for all of us!

    ______________________

    3) A easily accessible and regularly updated list of ‘Master Ideas’ (like a Table of Contents) at the top of the Ideas page. A very basic guide, that isn’t more than a page or two that has all the Ideas that are currently relevant to that game. Brief descriptions that would limited to a short sentence at most.

    My response:

    It already exists. Here it is in the Saga ideas area.

    ______________________

    4) Each of those could be a quick link to the original, much more detailed posts. This is where (on topic) commenting, collaborating and voting would be encouraged! Some of the ‘Master Lists’ are essentially in this format already, and wouldn’t need to much adjusting.

    Mr response:

    I would love to have you volunteer and others here volunteer to do this. Offer the original idea link. It would be very helpful if you could do that and then tag me to close the message.

    ______________________

    5) The Managers/Superstars would still help with editing the ‘subject’ when posts are not relevant or duplicates, (like they do on finished contests), when the post is beyond the 24 hour edit time limit. Making very obvious labels would help eliminate a lot of confusion.

    And one last thought...

    Perhaps the Ideas section of each game was essentially its own mini forum, with designated categories, such as current/new/pending ideas prioritizer while old/denied/duplicated ideas could be ‘archived’ away?

    Ok. That’s what I’ve got to offer...

    I hope everyone’s New Year’s Eve was safe and cozy!

    Mr final response is to your final suggestion:

    It is already done and I work with the CMs behind the scenes. Please look at the image above. Do you see Tiffy's Idea Libarary? that is where all the old/denied/duplicated ideas are archived away. But were you aware of it? Is anyone going into that link to see what's no long active? That's where you and others can help the CMs and me. Please all of you try to get more active in this section for all 5 of the large games. Look at the new ideas coming in and get familiar with the master list and the archives and then please post the link/tag me to look at it.

    Thanks for this long message and I hope that I have addressed some of your concerns.

  • _Elsa_
    _Elsa_ Posts: 36,682 Sweet Legend

    I totally agree with my fellow Superstar on this message! No one should ever have to post a CM for an issue in the community. That's why the Superstars are here. Please tag us and let the CMs do what they have to do in the background!

    @Chicken_Slayer and I have been in the community and involved as Superstars for over 4 years now. I'm not a bragging person so please don't take it the wrong way but we've watched it grow from infancy to toddler and now into childhood. It's all a growing process but one thing we both know and @PrettyBubbles also knows is that we don't bother the CMs and no one in the community that isn't a Superstar or Game Expert should bother them. Come to us and let's figure it out together.

  • _Elsa_
    _Elsa_ Posts: 36,682 Sweet Legend

    No @Spinnifix you are not being deported. Keep doing what you're doing. I'm sure the CMs appreciate you doing this and I know that it's something that you enjoy so keep doing it and tagging me if you feel that it's a duplicate. Make sure to offer the actual link to the master list and if you see that it's a duplicate please post the link for that original idea and then tag me so that I can close it. Help me by making my job a bit easier because if you or anyone else just says that it's already been suggested and you don't give the link then you are turning the player off and not helping me because I will go into those areas and give the links.

  • _Elsa_
    _Elsa_ Posts: 36,682 Sweet Legend

    Hi @PrettyBubbles and I'm sure that the CMs appreciate you mentioning this to others here in the community. I'm happy that you mentioned this.

  • Timhung
    Timhung Posts: 1,487 Level 5

    @Elsa

    If you need more volunteers to help you organize the list of items for ideas, I definitely can help you.

    However, this action cannot solve the root issue of "Duplicate idea."

    It still cannot prevent users from posting the same things again, but anyway it decreases your burden from working.


    Actually, the best method is self-discipline! self-discipline! 

    But obviously, this method cannot work currently.

    *****************************************

    Plus, I don't know how many rights do superstars have. It is better for giving the "merge posts" function to superstars (I think CMs have this function).

    So, the superstars can organize the posts greatly.

  • _Elsa_
    _Elsa_ Posts: 36,682 Sweet Legend

    One final thing before I go back to uploading my new story. Are any of you going into the say hi messages and welcoming newbies to the community? I have 2 very important links that I try to share so why not help me and others by spreading the word. Below are the 2 links that should have most of the needed information in the community.

    A guide to help you locate the different areas in the community!

    The Community now welcomes the Help Center!

Hey! Would you like to give us your opinion?