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I can't connect to my original account after getting a new phone
Level 1
I can't remember what email I used when I signed up originally & I couldn't sync my old phone up with my new one so I feel lost having to start all over in the King Community!
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Hello and welcome to our friendly community
You forgot a button password. If you click on it, your password will be sent to the email address. Question: Do you now have 2 accounts running here? If so, I will pass you a CM. They could look at your account and help you further. This will not be until Monday. Please get in touch.
Many Thanks
In the absence of the 2 moderators, I was there and answered you.
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Thank you for helping, what do you mean when you say button password?
And yes I think I have two accounts going on & I'm so confused I don't know what to do, lol!
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I had to disconnect from social media during the election, too much Trump was affecting my mental health, lol!
Now I can't remember any passwords, emails, etc!!
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Hello there @C17LOAD and warm welcome to our Community!
Pleased to e-meet you and I'm the Hub Moderator and ready to be of your assistance. I've understood that you've forgotten which email you've signed up with your game.
However, as long as you remembered the email address, just log in as usual and enter the wrong password, until you see a message "forgot your password?" then click on it and the reset password will be sent to that email address. Also make sure you remember the password to open that email account of yours, if you still forgot, then you can wait until Monday for our CM to report to work and help you recover your account as long as you have that email address.
Do try the above steps mentioned above and let me know.
Thank you.😊😊😊
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Fetch the cache in your old phone...
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