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Question about the House Rules

sringbean
sringbean Posts: 85

Level 3

The rules read "Don’t question moderator actions publicly. What we say goes." I agree with that as far as actions are concerned, but are we in trouble and in violation if we question content that is offered? Not that I have seen anything so far, but some things are not always clear and I might need clarification. I would hope that this would not be seen as me grumping along in violation but as seeking more information. Is it okay to question content? Thanks...

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Comments

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome

    Of course, you can always ask whether you will get answers is questionable. The CMs do their own thing and we are not asked what we want. You decide everything yourself.

    I hope this helps you further!!

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello @sringbean !

    I'd love to help. You can of course give your opinion about the games or about anything you want to share your thoughts with us, as long as you remain polite and you're not offensive to the rest of the Community. It's not only ok, it's very important that you ask about anything that needs clarification. ☺️

    Over the years, we've built a vibrant Community together, and there are many things in constant evolution, many decisions to be taken. In those cases, we take our Community members into account. As we're all different from one another, and as we have different points of view, there will always be players who agree with our decisions and others that don't-as long as you understand and accept that the Community Team is responsible for taking the final decisions, you can give us your opinion and ask whatever you need to ask.

    You haven't seen that happen because the Community is a friendly and respectful place to be, and the House Rules are there to guarantee it stays this way. 🤗

    I hope it helps!

  • sringbean
    sringbean Posts: 85

    Level 3

    Yes that does help. I enjoy the community and the help that is here. I just do not want to violate any of the rules without knowing. Thanks!

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello!

    If you have any questions or problems, feel free to contact us. If you have problems in the game, please go to the correct page, here in the community. There you will be helped by the moderators. Even I help where I can and am present everywhere. I hope this helps you further!! You can always ask me and I will answer you !!! I hope that I will meet you with it!

    I wish you a nice day and have fun

  • Could you please tell me where I need to go for customer service (technical support). I am really disappointed.

    Thank you for your time and help,

    Melissa

  • Spinnifix
    Spinnifix Posts: 25,430

    https://community.king.com/en/blog/categories/communityhub

    Hello and welcome

    You can find technical support at this link. Otherwise, if you need help, go to your game under cogwheel - question mark = help center. From there you can send an email to customer service! I hope this helps you on!

    Good luck

  • maryjane117
    maryjane117 Posts: 537

    where would I go to report a player that has been really rude in the comments?

  • sringbean
    sringbean Posts: 85

    Level 3

    edited June 2021

    Hi Maryjane117 and sorry you have gotten sour comments. There is an article on this site called "How do I report abuse?" I do not know if I have privileges' to post a link but it is at How do I report abuse? - King Community If you follow the instructions there you should be able to get what you need. You can also report in some games as well.


  • maryjane117
    maryjane117 Posts: 537

    Thanks, it's not actually me getting them, it's a moderator in the contest section

  • Alienscar
    Alienscar Posts: 16,461

    Hi @maryjane117 if you see a comment that you think is rude/offensive you can report by clicking on the Flag button. When you click it you get three options to choose from. Offensive, Spam, or Other. Choose one of the options and the hit the Report button

Hey! Would you like to give us your opinion?