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Level 4749

carolbob Posts: 9 Pro Player 👑

I can't access this level. Any reasons why? I've never had a level blocked before.


  • Diamond_Lim
    Diamond_Lim Posts: 108,792 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Can you tell us Which King's Game are you asking this problem? 🤔

    How about you make sure to use stable Internet Connection and update the latest version that I hope nothing this happens. 😊

    If it's still not worked, Don't worry about this problem! You can follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens too. 😊

    (I think uninstall and reinstall is the best solve problem)

    ⚠️ BUT NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

  • Spinnifix
    Spinnifix Posts: 22,538 Sweet Legend

    Hello and welcome

    There is an area for every game, you can add anything there. Question which game is it? Please close your game and look for the update and clear the cache and open it again. Play a level and the game will update.

    Much luck

  • carolbob
    carolbob Posts: 9 Pro Player 👑

    I tried uninstalling and reinstalling but it didn't work.

  • Diamond_Lim
    Diamond_Lim Posts: 108,792 Diamond Diaries Moderator

    Thank you for your answering. 😊

    You click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer.

Hey! Would you like to give us your opinion?