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More King Games - Audio Issues - Report them here!

Lola_Pop
Lola_Pop Posts: 12,012 Community Manager
edited February 2023 in More King games

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Dear King-tastic player,

If you're experiencing any issue in the game that is related to audio:

  • not hearing the music even if it's on (both on the device- volume up- and the game)
  • any kind of strange noises

This is the place to report it!

Please let us know which game you play, which device you're playing on (Android/Apple/on PC through Facebook, Win10, King.com) and your app version.




👉️ Remember, if your comment is among the most helpful ones, you may receive our King Audio Feedback badge!

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Comments

  • SJJS
    SJJS Posts: 14 Level 2
    edited February 2022

    There is a bug: there is music in bloom blast just after it is opened, but it disappears after winning a level. Check the setting and the music is on

  • Lola_Pop
    Lola_Pop Posts: 12,012 Community Manager
    edited January 2023

    Hello @SJJS and welcome to the Community!

    Thanks a lot for reporting this. I will move your discussion to the Audio Lab, where our fantastic Audio team will be able to give you more information about this 😊

    @_Gabriele_ @_Edu_

  • Diamond_Lim
    Diamond_Lim Posts: 150,478 Diamond Diaries Moderator
    edited January 2023

    Welcome to Sweet King Community! 👑

    Thank you for your reporting this issue, we are sure our fantastic Audio team @_Gabriele_ @_Edu_ will be able to give you more information about this. 😊

    Anyway, thank you for your playing Blossom Blast Saga! ❤️😊

    Also check 🖥 Official Announcement regarding Blossom Blast Saga moving from King.com here and Play Blossom Blast Saga on your Windows 10 PC here!

    You can also participate and answer here (💘Your thoughts on Valentine's Day💘) and here (💕 Welcome to the 2022 Sweeter Than Ever Community-Wide Valentine's Day Contest 💕) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    🌻Blossom's hot topics HERE 🔥

    💐 Passed level 4000? Get your badge HERE! 💐

    🌻 Sneak peek at Blossom’s new Honeyed Calendar HERE!

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    The King Audio Lab HERE! 🔉

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    Have a nice and safety day! ❤️😄

  • _Edu_
    _Edu_ Posts: 9 Kingster
    edited January 2023

    Hi @SJJS

    I am sorry that you are having this issue in BB!

    We´d need a bit more information to be able to assist you: the game version you are running (go to your phone´s app settings and look for Blossom, version number should be displayed there), your phone model and firmware version and also your coreuser ID please.

    Thanks for reaching out :)

  • oblio59
    oblio59 Posts: 3 Newbie

    I’ve had no sound for a few weeks on Blossom Blast. I’m on an iPhone X.

    Very frustrating!!!

  • Diamond_Lim
    Diamond_Lim Posts: 150,478 Diamond Diaries Moderator

    Hello there! @oblio59 👋

    Welcome to Sweet King Community! 👑

    Thank you for your feedback and playing Blossom Blast Saga. @DieOmimi the Blossom Blast Moderator has reported this issue (No sound (music or effects)) to Community Team then waiting for their solution about this issue. 😉

    You can also check more this games' exciting news, threads and contests here 👇😊

    Hot right now in Blossom Blast Saga here and in King Community here 🌶️🌻👑

    Want to win Free Gold Bars on King's Game? Participate and Answer here! 🎉🏆✨

    Check more here on Blossom Blast Community. 🌸🐝

    Have a beautiful day! ❤️🐝

  • smy88888
    smy88888 Posts: 1 Newbie

    Same sound issue as other reporters. I'm on an iPhone 13 pro max

  • Diamond_Lim
    Diamond_Lim Posts: 150,478 Diamond Diaries Moderator
    edited July 2022

    Welcome to Sweet King Community! 👑

    Thank you for your feedback and playing Blossom Blast Saga. @DieOmimi the Blossom Blast Moderator has reported this issue (No sound (music or effects)) to Community Team then waiting for their solution about this issue. 😉

    You can also check more this games' exciting news, threads and contests here 👇😊

    Hot right now in Blossom Blast Saga here and in King Community here 🌶️🌻👑

    Blossom Blast Quests (New!) - Answer Feedback and Win Gold Bars here!

    Want to win Free Gold Bars on King's Game? Participate and Answer here! 🎉🏆✨

    Check more here on Blossom Blast Community. 🌸🐝

    Have a beautiful day! ❤️🐝

  • andreah1
    andreah1 Posts: 4,318 Level 4

    Hello! Came on here to report an issue and found this thread, yay! I am playing BW3 on a windows 11 pc (it's new). For the past 4 or 5 days I've had sound but anytime a magic hat shows up the audio for just it, is super, super loud, like can hear it throughout the house! The rest of the game sound was the same as audio on any other place I was using it. Starting today I would start the game, play a few rounds, walk away to do something, come back and play and there is no sound at all. If I close the game and reopen it, the sound is back for a short time (along with the extremely loud magic hat). I do not want to reinstall and lose what few boosters I've collected in the past week so hoping there might be an easy fix?

    I did check the microsoft store and there are no updates. Thanks for any help!

  • Lola_Pop
    Lola_Pop Posts: 12,012 Community Manager

    Hi @andreah1 ,

    Thanks for reporting this! I'll tag our @AudioTeam , they might have more info on this 😊

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