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Candy Crush Jelly Saga - Audio Issues - Report them here!

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Comments

  • Brenda12_
    Brenda12_ Posts: 20

    Level 3

    edited September 2023

    Same here, Jelly game has no sound, for more than 2 days.

  • NamTruong2001
    NamTruong2001 Posts: 4,374
    edited September 2023

    me too, turn the volume MAX but no sound played through it is still turned on.

    I thought my computer or website encountered a problem :v Luckily you posted it!

    @Lola_Pop @LadyRaffie @Elsa @Lady_Sarina @Nikolaos_Prodromidis anyone?


  • Lola_Pop
    Lola_Pop Posts: 12,038
    edited September 2023

    Hey Jellies!

    @margieuz @Brenda12_ and @NamTruong2001 , I'll move this to the Jelly Audio Lab area, as our dear Audio Team Stars will see your query there.

    Meanwhile, have you tried playing on a incognito tab? There are also some troubleshooting steps HERE 😊

    Hope this helps!

  • Lola_Pop
    Lola_Pop Posts: 12,038
    edited September 2023

    @_Edu_ , @_Gabriele_ , @_hector_ , @Guillermo_ - all yours 😊

  • Olaf_Grondin
    Olaf_Grondin Posts: 11

    Level 2

    edited September 2023

    No sound on Candy Crush Jelly on home PC Windows 10. Worked fine up until 4 days ago and now no sound at all. 3/18/2022

  • EveVollmer
    EveVollmer Posts: 3

    Level 1

    edited September 2023

    Same for me. I did turn the sound off once but when I tried to turn it back on, nothing! I've tried three browsers. The computer sound is up all the way.

  • spruce120
    spruce120 Posts: 2

    Level 1

    edited September 2023

    As of 4 or 5 days ago, there is no sound, like others, when playing Candy Crush Jelly. What can be done to fix this?

  • Brenda12_
    Brenda12_ Posts: 20

    Level 3

    edited September 2023

    @Lola_Pop

    Thanks for the feedback, however its a no go for me getting sound. I assume that must be the game. Others on fan page on fb are agreeing, there is no sound in Jelly game. Thank you for sending to Jelly Lab, hope to hear good news soon😊

  • Brenda12_
    Brenda12_ Posts: 20

    Level 3

    edited September 2023

    @NamTruong2001

    Lola_Pop posted some helpful info, plus sent to Jelly Audio Lab. Hopefully everything will be in working order soon☺️

  • doumic
    doumic Posts: 1

    Level 1

    Lost my audio on Candy Crush Jelly Saga. Playing it on PC through Facebook. No problem with the other games

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